Tourists: Always get your receipt & always check it.
It was my birthday today and so I decided to treat myself to a latte, torsade and a few peaceful moments on the patio overlooking the park.
At the Pret a Mange counter, there was a kind couple in front of me who showed me where the #s were to get served. No one behind the counter was helpful.
When my # was called, the young dark-haired woman took my #, but then some friends of hers walked up to the side of me and she carried on a nice conversation with them. Then she appeared to just hand over a loaf of round sliced bread that I didn't ever recall him ordering or see him paying for, but that had nothing to do with me, except that she made me wait as she had a nice little chitchat with them. Even that is okay because that's how it is in many countries: The people you know are always served before the tourists.
When I ordered my coffee and pastry, I used my best French, which is terrible under most circumstances, but I try to always be respectful, even when I not being treated with respect.
She totalled up my coffee and pastry. It was when I was using my debit (and declining the tip because of the way I'd been treated) that I thought the amount was high. But, the taxes here are high and so I thought I would just review it later. She asked if I wanted a receipt. I guess she isn't accustomed to people taking the receipt, but I always do because sometimes it's not right, like today.
She charged me for 2 lattes and one pastry. There's no way this was a mistake because the numbers are right there in front of her at several parts of the process. When I saw that, mid-latte, I went back into the shop with my tray and explained that I did not order 2 lattes. Next thing I know, I have 3 people arguing with me about something that could not be more clear. It took a very polished, kind, bilingual stranger to step in and help straighten it out.
Once the male manager reviewed the bill and spoke with the "translater," he knew what was going on. He reversed the extra charge with tax onto my debit card. But unfortunately, my pleasant birthday moment was ruined.
No matter. A lot of people hate tourists and a lot more people hate tourists that don't speak their language. Check your receipts. I gave it two stars because the coffee and the...
Read moreTo hell with this system of printing numbers for people instead of queuing in line. I I'm literally the only person there. I go up to an empty cashier and ask her for for the last baguette and she tells me I have to go print a number. How about you just reach over and get the bag out and have me on my way in less time that it's going to take me to go to the machine and print my number????
My 3-year-old daughter and I come for a particular baguette to eat with Brie in the park. I grab a number sit and wait and they skip over my number entirely. And of course the lady who is two numbers behind me takes the last baguette. Now I get to explain to a heartbroken 3-year-old why she doesn't get to have her favorite baguette and why we don't get to go into the park and have our ritual as the only baguettes left, are these gigantic things that she doesn't care for.
It sounds trivial, but you're unnecessary system left to the flaws of humans that can't count. Make a big difference in these special and few moments that we make...
Read moreWe decided to swing by this place per our friend's recommendation. First impression - this is a cozy place with a great selection of sandwiches. We spent some time in the lineup, anticipating how we are going to enjoy our sandwiches. When we got to the cashier to make an order, it turned out that we were supposed to get a number to be served. So we are back to the end of the line. When it's our turn again, we made an order and we're still excited about getting our sandwiches.... unfortunately, somehow our order got lost and we were asked to get another number.. lol. Long story short, we finally got the sandwiches and they tasted well, but overall experience...
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