La Bella Italiana — Restaurant in Montreal

We visited this place to check it out before potentially booking a larger table for my daughter’s birthday party. I always prefer to visit in advance before giving any establishment a big piece of business.

And wow, I’m glad I did.

This time, we just stopped in to grab some ice cream and order a pizza to go. The experience left a lot to be desired.

First, my spouse asked what the flavor of the day was and was brushed off, almost like she was bothering them just for asking. When I tried to place the pizza order, the staff member barely let me finish before rushing to ring me up, without asking if we wanted anything extra or even acknowledging my mother, who was clearly waiting to order ice cream as well.

I had to ask twice if the two ice creams had even been billed. Still, there was no reaction, no thank you, no basic courtesy. Honestly, I almost didn’t want to leave a tip it was some of the worst service I’ve experienced in Montreal. But of course, if you don’t leave a tip, even on takeout, you end up looking like the bad guy.

In the end, the pizza was fantastic, ice cream was good but not great, but we won’t be going back. One person having a bad day shouldn’t ruin the entire experience, but...

So glad we were lucky enough to get a table without reservation on Tuesday night...apparently rare. This dining experience was exactly what I was hoping for...a friendly, relaxed atmosphere with quality flavorful food served at a reasonable price. We started with the Mozzarella Fior di Latte (fresh generous slabs of tomato and cheese with balsamic oil and basil) and Calamari Fritti. The calamari is wonderfully seasoned, tender and again, generously portioned. Turns out there was good reason that as we looked around the restaurant it seemed almost everyone was eating pizza. The thin crust is spectacular...buttery soft texture with just the right amount of crunch. We had the Capricciosa and loved every bite. Dessert? Oh yeah! You absolutely cannot miss the Baci al Cioccalato...7 pizza dough balls filled with a Nutella and cheese mixture then baked in the pizza oven and served warm...mind blowingly delicious! We added some hazelnut gelato to go along with it and were not disappointed that we did so. I'll be dreaming of this place long after I've returned to my home in Calgary. Wonderful service and overall experience from...

I’m sorry, but I went there yesterday the 7th of August because I craved a pizza and this restaurant had a good rating. Believe me, the pizza’s we received were not the best. We were having a discussion when we smelled a heavy burning smell, jokingly one of the ladies with me said that it was probably our pizzas. They were! The crust was burn’t charcoal and the pepperoni was mushy and soggy. Only a couple of pieces near the crust were cooked. One of the ladies I was with, didn’t eat most of it. I ate because I paid 21$ and didn’t want my money to go to the garbage. The waiter that served used was screaming in a high pitched voice every time he came to ask us for our order or to refill water. He was high strung! He only calmed down when we asked for the bill. But he was like that with most of the customers he dealt with. I and my two lady companions will not return to this restaurant for pizza again. But, the ice cream section was quite popular. Sorry again, but I say it as I experience it....