Restaurant La Roulotte — Restaurant in Montreal

This place has been around since the good old days.. 50+ years. It was a hidden gem with the Best steamed hot dogs and brown floppy poutine fries around...in the good old days.

We used to have cravings and drive 30 minute's to get those perfectly rubbery hot dogs and poutine with cheese curds so fresh they would squeak when you bite them (that's how you know they are authentic and fresh).. it was one of those magic places that should have never changed a single thing. The original building was a trailer park style trailer complete with trailer park boys to serve you that dosage of artery clogging goodness.

Unfortunately they renovated into an uncomfortable eat in dinner for the locals who commonly give dirty looks to the younger or less frequent customers who have to stand in line for 15 to 20 minute's and in the process I guess they must have changed their kitchen equipment which changed the thickness of their fries. Their fridge or lazy staff is constantly serving moldy hot dog buns and Italian poutine sauce that will come out faster than it went in. They changed their wax paper wrappers and boxes for the fries so everything tastes like cardboard and paper bags.

We are die hard fans, but after realizing that checking the hot dog bread for moldy green fuzz and saying a prayer of protection before eating it had become a routine, it was time to say no. The staff if unremarkable and...

Pretty abhorrent customer service. My first time as a customer. Ever. I decided to place a pickup order on Skip The Dishes as I was in a noisy mall when I decided to order lunch and have it ready when we got there! I'm also not a francophone and have had some bad experiences as a newcomer to the area! So ordering on the app was more convenient. Had I known what would happen when I arrived I would not have ordered at all! An older gentleman, thin build and short or no hair scolded me like a child for using the app. Said I had paid way more money because I couldn't be bothered to just use the phone and call in! No hello, no hi, no how are you, just immediately jumped into scolding me in front of a full restaurant! I was shocked. I was speechless. He kept going on for several minutes before pushing the bag of food at me and chirping "well suit yourself, hope to see you again". To which I replied "you probably won't, after speaking to me the way you just did!" And he acted like he was shocked that I found this interaction so offensive. Food is fine. I've lost my appetite and would not return here, no matter how...

Used to really like coming to this place until my most recent visit ruined it all for me. My friends & myself will no longer be going here because of an awful experience. Soo bizarre that there is NO superior that you can speak to lol. Very cheap, the man was extremely rude, no interest in helping his client, no customer service whatsoever, no manners, no social skills, no nothing. The cashier looks like he’s forced to work. He really should be kicked out. No one will tolerate his awful unacceptable attitude. Don’t think I ever spoke to anyone with such disgusting behaviour. He was mocking us, trying to make us look like idiots. Also, they don’t use any gloves or anything, & behind the counter seems dirty. They also were accepting of their clients eating food they fried in old, too used frying oil that had an awful inedible taste that made us sick. They did nothing to accommodate us when there was clearly an issue. Very sad, never expected to experience...