Kimshaker Filipino Cuisine — Restaurant in Moody Park

Me and my wife was very excited by the thought of having a new Filipino food service in Vancouver. We immediately set out to New Westminster (Royal City Center Food Court) to find the Filipino eatery and it was busy.

I do understand that they are still trying to fine-tune their service but it is a bit disappointing that they are sending people away because they cant keep up with the orders. Anyways, because we really wanted to try their food we waited for at least 40mins for a big order for us to try.

We tried:

Siomai (Best Seller) - Big and tasty, tasted home made although a bit starchy. (6pc per order)

Fish Balls : They forgot to pack this in our order so please make sure to check your order before you leave. -Taste is so-so. Very overpriced for how much you get. Will stay away unless you really are craving for it.(10pcs per order)

Cheese Sticks - Highly recommend. The best on their street food menu, sent me down to nostalgia hwy. Over priced but tasted really good. (15pcs per order)

Kikiam - Big and tasty (I forgot how many per order) Barbecue - Very good, a bit on the small side but the taste is there.

Cassava Cake - Its sweet and lacking on cassava flavor. (1 slice)

Kwek-Kwek - very authentic taste. Very small serving (6pc per order.)

Most of their Dessert menu was unavailable when we came.

General Note:

We spent a total of $112 on multiple order of the food that is approx good for 2 people.

Most of the street food is over priced. The regular offerings and meals are all reasonably priced but lacking in serving size.

Most people we talked in the food court has the same complaints but we all enjoyed the nostalgia of eating street food :D

Service is chaotic, person taking the order is confused, back kitchen is also confused, the gentleman arranging orders forgot some our order. Will definitely need improvement.

Will come back? Probably not in the near future. Will recommend? For sure just for the experience but please be wary of the price and...

There were days, the foods were good but lately there were some inconsistency in tastes. I ordered laing and fried galunggong with rice, which they categorized as combo 2. The rice texture was a mix of soft and hard grains. It tasted like they mixed the left over ones with the newly cooked. The laing was blant in taste and a disappointment, the galunggong was served with vinegar but even the sauce was somewhat plain for the taste. If the management wants to hold of their regular customers, and wants them coming back, the taste of the food shouldn’t be compromised . Their prices are a bit high and the diners should get their money’s worth with good food tastes. Also, they should refrain from upselling other food products since the customers can view them anyway. If they want to buy desserts or other snacks, they will do so even without the hard sell. As a Filipino we wanted to patronize the businesses of our co- Filipinos but when we feel shortchanged with the service we will be avoiding coming back again buying their goods. Hopefully, I was able to air my constructive criticisms with regards on how they can improve their service to their paying customers. I am just stating a fact based on my experience.

This is in response to your statement that nobody is perfect which I found very unwelcoming of customers complaints. If you feel slighted on an honest opinion from your regular customer then no one will dare point out a constructive feedback. It looks like you’re just open to good criticism even in reality not every paying customer is satisfied by the foods they eat. Sorry if you feel the negative side of a positive...

Same thing as Plato Filipino, inedible due to how salty it is. The cashier was persistently pressuring me to order dessert. Having my salty experience at Plato I wanted to give this place a try before I spent more money. I'm glad I didnt. I guess I'm just going to stick to making Filipino food at home. U need to lower ur prices on ur desert. For that size it shouldn't be more than $5

U also need better food selection. I didn't even want to order as a Filipino myself. Ur not here to only serve Filipino's, make the food appealing to everyone with other selections of food. I didnt see labels that day I visited.

There aren't many Filipino stores and of any that are good so u got to go the extra mile to stand out.

My suggestion for customer friendly are:

MAINS .Kare kare .pancit with shrimp and fish balls .Fresh lumpia with peanut sauce .fried lumpia with banana ketchup (side) .Adobo .Menudo .afritata .lechon .Filipino BBQ skewer (BBQ style) .pan fried shrimp .pinkabet .fried milkfish (clean and open)w/mango salsa (side)mango,onion,tomato,cilantro .plain rice or garlic fried rice .Steam/boiled vegetables

SOUP .tinola (with green papaya) .not sinigang .ham or chicken sopas

DESERT .halo halo (made to order) .Turon w/brown sugar caramel .brown sugar sticky rice .carioca .bilo bilo .bicho bicho .puto w/ cheddar on top

DRINKS .Philippino coffee (with avocado) .Calamansi juice .cantaloupe/honeydew juice .pop .water

I just saw a picture of your halo halo and it looks nothing like how it should be. Start making...