Pizza Hut — Restaurant in Mount Royal

The worst pizza hut ever. Ordered a medium cheese veg pizza on 16 july at around 3:45 pm. There were numerous things not right. Hygiene- Botht the employees were not wearing hair mask or gloves flaunting there newly done hairs. ( I guess the rules in quebec are more stringent about this) Poor customer service- when asked about the options for veg pizza as we were english speaking and couldn't understand the french menu, we were answered with.a very cold read yourself and decide. No effort to explain the spread. We were the only customers in the shop. Poor service - Got our pizza 25 minutes after the order , it was a simple veg pizza and there were no other customers in the shop. Had to ask 3 times for the sides. 1st time for ketchup 2nd for chilli flakes and when asked about the oregano.. the answer was we dont have that .. not even a loom just shouting from inside. Also no tissues were provided.

I want to give 0 but google doesn't allow that.

Worst...

We ordered 4 boxes in total, 3 medium pizza plus something new which was a cheesy pull. We had gotten 3 boxes out of the 4. The driver who delivered the pizza's, informed us, he will bring us the cheesy pull. Fair enough, we understood the job itself can be tough, however we waited nearly 1H30M without any response. So, we called the number thinking it was Pizza hut located close to us, but that wasn't the case, apparently our order went to pizza hut in TMR. It took us nearly 20 minutes to get in contact with someone. When we spoke to the employee's at this pizza hut, one advised us she can give us one for free with a credit of 8$ - then another employee takes over, and advises us, they are unable to do so, they can only provide a credit of 8$. Just a thought, wouldn't it have been better not to waste people's time? We would've been happy if they told us a head of time if we can get a credit since they were aware of the situation...Seems very...

Do NOT order from this branch. The delivery man harasses you for almost 50% of tips ( $30 change for a $21.83 order ) and then refuses to go back to his car because it’s 4 floors by the elevator. What a princess. He’s obviously lacks etiquette and mannerisms. Made me feel extremely unsafe and gave me that look with his golf ball eyes. 👀 Never seen anyone this desperate for tips. Tipping is optional and even then you’re supposed to give the full change back and the customer tips according to your service level which is zero here. What kind of employees are you hiring? They seem to have some cultural club as everyone speaks in some weird foreign accent and backs each other’s lies when you call the store. Shoutout to Jasmine who backed up his “she asked for change for $100.” And apparently there is no manager at the store when I call. It just keeps piling up. I love Pizza Hut but since this is the only branch that delivers I’ll pass on ordering from...