Thor's Pizzeria — Restaurant in Nelson

I honestly don't understand the 4.6 rating, perhaps it's loyalty? I've given this place 4 attempts, first I got a small specialty...not good ingredients, diced bell pepper that look and taste like something you would get on a frozen pizza. Then I went back with a friend and got a small Caesar salad, which was honestly the best thing I have had at this establishment, saw the pizza in the window and decided it looked better than my pizza so tried it the next time. There was so much grease that the paper plate was saturated and orange. So last attempt was a Calzone (which doesn't come with a side of pizza sauce, I have no idea why... so I was charge a dollar for a 2oz ramakin of cold pizza sauce) which has shredded pepperoni which looked more like roast beef as it was brown. That all said, the person who is usually at the register, at least every time I have been, is very bad at acting kind, I mean I get that you don't care about your job but if you are going to be FOH staff, at least be cordial. I will not be going back or making any recommendations for...

i mean like first time i got a slice in here. ps. the premade calzones are amazing as well.

i walk in and automatically it is like ok. perfect. there are multiple times of interesting vege slices ready to go , plus specials plus always have Pickle pizza.

the staff was so cool and greeted me. they also were excited to share the pockle slice with me so gave me one on the house after i purchased oh man yum yum yum. service makes the atmosphere same with the customers it aeemed like everyone is just happy there.

one time after i became a regular i honestly was like oh dip i left my tap beep the thing that lets me eat and buddy possible it was Mikey he is the man as well as the others but he hooked me up with a free slice from the pay it forward program.

just cant say the praises enough.

extra special thibg to know is they have poutine pizza option on the last Friday of every month, so that is legit.

i saw a daily special there with peaches like this place is unreal and they know it. great group of restaurants there actually. is...

Normally a local that loves Thors.

But my partner and I ordered a bbq chicken pizza for dinner and found not one but two long hairs baked into the inside of the pizza. (Neither of us have black hair and it was literally inside the dough) It ended up being a few minutes after 9pm when we noticed that, tried to call but the restaurant had just closed and we didn’t get a response. The next day we try to call back and let them know that happened and if we could get a replacement pizza and the staff were rude, we spoke with who said they were the manager and they told us we should’ve called yesterday. We said we had tried but it was right when the business closed. They said there was nothing they could do. We even took a video of holding the hair up and the food that was dangling attached off of it, and they said they didn’t care.

Used to love this place but that makes me lose a lot of respect and not want to help support this...