Subway — Restaurant in New Glasgow

I have had two experiences at this location (677 East River Road) that I cannot fathom how its still open with bad service or not with employees with better practices'.

I went there in the last 3 months ordered a grilled chicken salad and a sub for another person. I asked for double meat on mine then they charged me for both! I had my receipt in hand, thank goodness, was able to get a refund and notified the manager/owner through subway surveys and emails. I have not heard anything since.

I was there on July 1st, 2023 got a sub and salad and everything looked fine until I got home. Less veggies than what I expected, especially asking for more of lettuce and spinach. I found what was the real shop stopper: a green soup spoon NOT in a plastic wrapper, basically man handled by who knows how many other people (even with gloves on from food prep). I am no expert but isn't that a food or health violation/concern?

I tried giving this location another chance, even though the owner ignored me but I feel its time to let this location sink.

It baffles me that the Subway location on the corner of Lawrence Blvd. and MacGregor Ave. is owned/run by the same person! I rather drive 5 to 10 minutes further away to get great service than something close and risk not feeling valued as a customer or at least not get sick from...

A lukewarm, soupy mess of DAYS old veggies and questionable "meat like" products.

Staff attempted to over charge me for a "Steak and Bacon" when I ordered a "Teriyaki Crunch" simple mistake I guess...names are practically identical and chicken and beef is near impossible to tell apart.

Salad line was warm and wilted, prepped and refrigerated days before. The chicken had a very odd texture and when I squeezed it water poured out??? Yer pretty much asking for food poisoning by eating here. No restuarant this broke is following safety rules.

And grand total for the scraps of food I recieved...$15.30, I could have bought an entire cooked chicken for that.

Used to be ok a few years ago before they decided that Canadians were...

Was not overly happy with my experience today. I ordered online and when I went in she asked me what my name was. I told her my name, she grabbed my order, through it on the counter and walked away. Great attitude. I got home and went to eat supper to find out that all the was on my wrap was bacon and lettuce. Nothing else. There were no tomatoes, no dressing, and was not grilled. My son's food on the other hand, he seemed to have extra, plus added bacon which I didn't order. It's disappointing to get home and not get to enjoy...