Teriyaki Experience — Restaurant in Newmarket

Went to this location 4.29.19 for dinner. Ordered a famous teriyaki bowl with shrimp and chicken. When I went to eat it the rice was hard because it was undercooked. I tried to eat around it. I bit into a slice of chicken that was so tough it broke my plastic fork. After having a few bites I also realized the shrimp was unclean. At that point I was sick to my stomach and went back to the store. I stated the issues and the employee just said "okay". I asked if they were going to help at all. He offered to make me more rice. I'm not a person who complains about food but it was inedible and unsanitary. We asked for the help of a second employee who said he couldn't do anything since he wasn't the boss and told us to have a good night. I asked if this is what their customer service is like because I couldn't believe it. He asked what I wanted and I said a refund for the dinner I can't eat. He took 11 dollars out of the till, handed it to me and walked away from us.So disappointed in the quality of the food and the lack of...

Yesterday I had protein bowel and percentage of chicken compared with veggies was 5% !! On top I found hair inside my food which I understand it mught happens ,and I took it back and the way man employer looked at not trusting me was the worst!! Another employer offered me another protein bowel which the percentage of protein with veggies was the same and I accepted the offer but it was not tasty anymore!! The most damage was done the way man looked at me 🙄🙄! You guys should work more on your protein bowel and...

Firstly absolutely wonderful kind staff! But unfortunately they’re given horrible packaging to use! They are made to put saucy noodles in a simple take out container completely non-spill proof so lucky me I ended up with a plastic bag full of sauce and dry noodles in the container. Apart from that the food was very very mediocre and not the quality I remember Teriyaki to be at all. Very sad too because the staff...