First off, this review does not imply that the food is not satisfactory but rather the waitress who looked after us tonight was downright rude. I have been to the Alexandria pizzeria MANY times before but our visit to the restaurant tonight was enough to turn me off-we will never go back again! Our waitress seemed upset with me right from the start when I couldn’t understand her speaking French. I’ve lived in Glengarry my entire life and I’ve NEVER had anyone be upset with me for not being bilingual anywhere in Glengarry! Either that or she was upset with the fact that I was with my partner and our nephew! After we ordered our food, she took my soup to me with a dirty spoon (I get it-not her fault, but I’m obviously not going to eat anything with old food on the utensil)- she grabbed and and never said “so sorry...I’ll be right back with a new spoon”...instead, she huffed and puffed and walked away to grab a new spoon for me. She came back to give people their food about three minutes later and said “I’ll be back with your spoon” (IN FRENCH). I know she could speak English perfectly fine as she was speaking english with regular paying customers perfectly fine. She never once came and asked us how we were enjoying our meal....yet, she migrated to other tables around us several times without any problem what so ever-showing them that she truly liked her job as a waitress. She finally took our bill to us ten minutes after we finished eating and were sitting there waiting for her to clear tables instead, because that’s more important then giving people their bill when they’ve asked for it. We had cash so we left the amount on the table with the lowest tip I have ever left anyone (and I like to tip) She was so hateful I cannot even begin to explain it. She wasn’t coming to collect the bill and we had the right amount in cash to give her so we left it on the table and headed for the door-as we did so, she rudely said, “did you PAY your bill??????” I told her it was on the table...
Read moreBeyond disappointing. I've been coming to this restaurant for years. This has been the worst experience I've ever had at any establishment. If it wasn't for the waitress being kind, this place would've gotten 0 stars for service. I ordered a deluxe cheeseburger with a poutine on the side. Easy. My partner ordered a chicken Alfredo, and again, easy. Which is why it was so shocking to see how they could've messed up such a basic order. The burger had 0 condiments. No cheese. Burnt bun. Dry patty. The fries were fries and not the poutine I asked for. The chicken alfredo had NO chicken and was cold. At least we had drinks. But those were warm enough to almost completely melt the ice inside... I sent my food back, and my partner was passive enough to eat it. The food came back with a different waitress and slightly more edible. Still no cheese. All the items looked like they were thrown on without care. And it was still horribly dry. At this point, I felt bad and just sucked it up. And told myself, "At least the bill will be compensated, right?" WRONG. I got a 1.40$ discount...and had to pay full price for the chicken Alfredo with NO chicken because they forgot! It's absolutely ridiculous that we had to pay 37$ for an almost inedible meal. What started in an establish that my family and I have been going to for years, I can honestly say you've lost our...
Read moreMy husband and I finally were able to have a date night for the first time in 5 years since we had our kids. This is one restaurant we hadn't tried yet and we decided to give it a go. We were both extremely disappointed in just about every part of the experience. My husband ordered a Philly Cheese Steak with fries. The fries were Costco branded, we've had them before. The sandwich was so greasy he had to use a fork and knife and it was made with processed cheese slices (orange) rather than Swiss or Mozzarella as it should be. I ordered the Red Steak Salmon with Greek potatoes, rice and vegetables. The salmon was overcooked and flavorless. The rice was overcooked and was definitely prepackaged, I had bottom of the pot crusted rice included. The vegetables were a flash frozen medley that you can buy at a grocery store and the Greek potatoes were not Greek potatoes, just deep fried with no flavor. The service was alright except my husband and I didn't finish half our meals and he didn't bat an eye, just took our plates without question. It was all a rather apathetic and disappointing night and we will not be returning. Not one bit of the food we had was authentic in any way. Prepackaged food cooked poorly and sold for the highest dollar. I do not and will never recommend this restaurant to...
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