Burger King — Restaurant in Ontario

Very disappointing experience at this Burger King. It started with not completing our order correctly. All we wanted were 2 10 pieces of Chicken Nuggets and two Apple Pies. Upon paying, I was told when I tapped, it didn’t work and was asked to use the keypad. We were asked to drive around and wait for fresh ones which seems reasonable except when they brought them out, they were not fresh and there were 8 in each bag with no sauce. My wife insisted that I go back and complain but I had other things to do. So we unhappily gnawed on our cold tough dry nuggets. Later , my wife found that we were charged twice, so I called and asked how this could be corrected. I was told to come in, show the duplicate charges and I would be reimbursed. Sounded easy. On arrival the next day and after waiting in an empty restaurant, I was told that “No” only one manager could approve this and he was not there. I will admit that at this point I lost my temper. The shift manager went in the back again and came back and threw my nine dollars at me. Coincidentally, I had intended to reuse the money to buy some dinner but as you can guess, my desire to do any business with Burger King had evaporated. Wendy’s got my business that night and into the...

I ordered a buy one get one free. The order came and it was missing the incentive that got me to purchase in the first place.

It happened today I called and a girl or lady, she sounded young who lacked manners picked up, I explained the situation but she hung up on me and then after calling about 4 more times she then proceeded to pick up and act like the network was bad. Trying to Gaslight me. The calls are recorded, please look into it the proof lies in there.

I called and she ignored multiple times and then she proceeded to block the calls. I was pissed but managed to control myself because I was working and I couldn’t just show up in person because I was swamped up.

That is no way to treat a customer and she should be fired

I ordered on DoorDash...

Ordered 2 of the new Spicy Chicken Sandwiches with a large Cherry Coke. The cost was $16.35 which is the average price in fast food. I decided to go minus the Mayo and have them add the angry sauce for me. They were very good, I would even say delicious. They were nice and spicy. The buns were not the freshest I've ever had but that did not take away from my enjoyment. The restaurant isn't the cleanest but in no way was it a bother, I've seen way worse. I will also mention that I noticed a little caring in how I enjoyed my sandwiches because someone came up and asked. That never happens. I'm sure they make mistakes like everyone else, but today was a...