Domino's Pizza — Restaurant in Ontario

Used to be my favourite location, what happened? This was your third strike, you're out. What is it about pasta dishes that you guys find so challenging? Mushrooms, roasted red peppers, with marinara sauce. I can't do dairy so this is what I'm limited to from a pizza place (because frankly, a pizza without cheese loaded on it is just wrong, don't get me started on anchovies). First strike our pizza was pretty lukewarm, and some of my pasta was crunchy, but I've worked in restaurants all my life so figured it was a kitchen one-off and let it slide. Second strike the mushrooms and red peppers were raw. I can see how the cook might have been confused, because roasted & raw both start with an "r". Just my meal that time (out of a more than $75 order) so I let that slide as well. Third strike wouldn't have been so bad if (a) Somebody had actually said "hello" before throwing me onto hold the first two times I called, (b) if the guy who finally picked up hadn't have tried to convince me that marinara sauce and the white sauce I suspected was cheese that was on my pasta were the same thing, because that's what marinara sauce looks like, and (c) after putting me on hold to, I suspect, go stick his head in the fridge to see if marinara sauce was supposed to be white (from those uber rare white tomatoes?) he offered a credit on our account. Right. Not a refund for that dish. Not send out another dish. Not, like, apologize. Not, "and how was the rest of your meal?" A credit. Huh.

Btw, the rest of the meal? I've taken food safety courses. The wings were barely warm (I'm cursing you now for putting that Kenny Loggins song into my head) as was the pizza. You guys have no way of keeping this stuff at least warm in your delivery cars? Pizza can be reheated, but those wings were a bit dicey and a hard pass.

Picture of my pasta...

Worst customer service ever. Do not respect religious beliefs or their customers at all. I ordered a cheese and bbq chicken pizza from them, told them i do not eat pork. When my pizza arrived after about 1 hour and a half, i open the box to find the cheese pizza covered with pepperoni slices under the cheese, so i call them back politely ask for a new pizza and hesitantly they say they will make a new one for me, in a upset tone, also asking for proof that there was actually pepperoni, then i go to see the bbq chicken pizza and there is bacon on that, right away i call them back and inform them, to my surprise they argue back to me and say the pizza comes like that, when i specifically told them no pork, so i say alright thats fine can you just make sure the new pizza doesn't have these bacon pieces, But they say no, it costs to much and we already made the pizza, so i ask for the head office number and then they hang up on me, so i call back and they transfer me to their manager, who said they cant do anything about it, so i ask her for the head office number and she very quickly tells me the number, as if trying to make me miss it, then i ask for her name, which she spells out, then i ask for her last name so i can address the head office, and she says no its fine its hard to say, but i insist i get the name, so she quickly as fast as she could spelt out the last name, which i could not understand, then says "so you got the head office number?" then i say yes but before i could ask her for her last name again she...

1 Year ago I would have gave this location 5 stars but now at most I can give 1. Why? Been scammed multiple times. The people who work here are not honest at all. They don't lie, but if they have a chance they will take it. Was a dollar or so every time I ordered here and this happened 3 times (around). Its not a big deal at all. I never corrected them tho because I didnt care much. But I appreciate the honesty. Picked pay at store option. Order was 13.50 or close to it. I wasn't sure because I was picking for a friend but I knew it was around $15. When I got to the store they asked me the price to confirm. I told them its around $15 because I wasn't sure. So instead of 13.50 they charged me $15. This happened few times with various amounts but never more than $2. I didn't bother to write review until the pizza quality dropped.

Now the pizza itself. Honestly a year ago I would have given 5 stars. But now every time I order pizza. I honestly only taste the dough and barely any toppings on there. At this point its not even worth buying it. Im only buying the Monday 50% off and even at that. I wouldn't order. Assuming the actual price for the pizza that tasted like bread would be $30 is outrageous.

I have tried BBQ chicken, Meetza, Alfredo, Canadian. All are tasteless. Unless you add additional toppings. Which only adds to the cost and at that point why bother buying overpriced pizza?

Honestly disappointed. Use to be my go to place for 1+...