I lost my phone while visiting the waterfront last night, we are from Barrie Ontario. Two people who work at this restaurant went above and beyond to help me find it. The restaurant was closed, but the gentleman who was off work, spent time trying to help me, his supervisor/ manager was willing to come down to the restaurant on her time off to help as well. We didn't get to eat here, this visit, but will definitely be having a bite, next time.
"Good Afternoon Meg, My name is Susan Day and one of your employees was helping me last evening - to find my phone. I didn't get his name, he said he had just starting working there. I wanted to thank him for all of his help, he went above and beyond. I was grateful for his efforts. As we drove home (we are from Barrie, Ontario) we agreed he should be "Employee of the Month". Please let him know THANK YOU.
Also, thank YOU, Meg, for being willing to come down to the waterfront on your day off to help me find my phone. I apologize for bothering you, and having you set out only to find it in my husbands pocket. (Oh my goodness, he will NEVER live that down). It is great customer service that you and this gentleman provided that makes the world a better place....
Read moreWe passed by here for lunch after enjoying a day at the Aquatarium (around the harbour’s bend). The staff weren’t as conscious of our being present and waiting for a table, as I felt they could have been. It took several minutes before we flagged someone down to be seated and by that time, a passerby walked in and seated themselves at the table we’d been patiently waiting for! It is a family friendly restaurant but there aren’t any really healthy menu choices for kids, all are served with a heaping piles of fries. I ordered a Smoked Meat sandwich ($19.95) that there menu says is “piled high on rye” but was such a disappointment… You’re picturing a real smoked meat sandwich only to get what looks like a packed lunch for a child. It did not fill me up at all, I was still hungry afterwards, and terribly put off by the French fries cover in 80% of the plate. Our server was nice and able to meet our demands. I think the restaurant needs to work at incorporating their printed press with the food that actually comes out of the kitchen.
P.S. It is a nice spot for lunch though and a great place to watch passing...
Read moreNow this was a nice place comparing to Moose McGuire's.
We were seated right away, very nice view plus awesome music. The waitress here didn't make a fuss about us wanting just a drink to start of course we were right outside so a plus right there.
Food was good, but their Nacho's need a little work. By the time it got to the table, they were cold. It's all about timing.
Not much to say because it was good smiling service, and the waitress was alone for maybe about 6 tables full. She still had a smile and knew where she was going with her plates.
I would recommend this restaurant to anyone. Oh and it was our first time, and we even went back the next day.
Only 4 stars I would give it five but like I said...
Read more