Fortune House — Restaurant in Ontario

Edit: Originally gave a one star review two years ago, but recently ate here again as someone else's choice. Food portions were generous, and tasted better than last time. I got the lemon chicken bowl for one, definitely enough to feed two people! The woman who helped me with my order was very friendly. Seems like they have improved :)

My family used to order here all the time growing up.... the quality has gone way downhill and unfortunately I will not be trying my luck here again. The last few times we have gotten chicken balls which are mostly dough. Scezwan chicken with like 4oz of chicken and mostly vegetables. Dry lo mein noodles... for $50 we could dine in at a restaurant. Most recently we ordered on Valentine's day and they were under quoting wait times by at least a half hour. If your busy it's fine but tell people it will be an hour and a half and not 45min so they aren't waiting around. Will be changing to another restaurant next time we...

Was a very loyal costumer up until today. I always order the vegetable fried rice as the person I order the rice for is vegetarian. When I picked up my order and got home I realized the rice was chicken fried rice. I called the store to let them know and they said because the girl that took my order over the phone wrote it down as chicken so they won't do anything about it. OK that was the first piss off. We let it go and continue our meal. As we are eating I notice a bug in my brocoli. Like a whole dead bug. Mind you this is Easter dinner and our whole family is over and are now grossed out because we all have brocoli on our plate. I call the restaurant back again and all they say is I can come pick up a new brocoli. I spent $150 at this restaurant just to throw it all out. Grossed right out tonight. Will never return or recommend and I think the costumer service...

Ordered from Uber Eats, delivery was $3.99 which was fine food arrived hot and fresh.

The sesame chicken was one of the best Chinese takeout dishes I’ve ever eaten. I will order this again. Chop suey was fresh and delicious, not a lot of chicken but it was flavourful so we didn’t mind. Chicken balls were very good, perfectly breaded and fried and the sweet and sour was nice and thick which was great.

This place would have been 5 stars if the Cantonese chow mein wasn’t terrible. It was the most expensive dish we ordered and it was for sure made with ramen noodles topped with a few pieces of protein and filled with hot water, tried to enjoy it as if it was soup but it was just gross.

I will order from here again...