Manny's Restaurant — Restaurant in Ontario

I ordered the medium mexican pizza for pickup and was told 25 minutes until ready over the phone. I arrived at the restaurant about 20 minutes later and entered to a luke warm greeting if I'm being generous. I announced that I was picking up, gave my name, and the host went to check on my order. I could hear the cook tell her "it's not ready." Nothing else. He was very dismissive and condescending to the host. She came to tell me and I told her no problem, I'll pay now and wait. With the 15%, $46. A fairly high price for 1 large pizza and small garlic sauce, but nothing out of the ordinary these days. I was told "a couple more minutes" until ready, not entirely sure what she was basing that on, based on the cooks quick answer. After sitting for 8 minutes, listening to the cook shooting rude demands to his employee or associate, taking in the dirty and indignantly outdated seating area at the entryway, I started looking toward the host to see if she had any updates for me. She avoided my gaze, seeming to hide from me. About 15 minutes after I arrived, I asked politely for a rough time estimate for my order. I was then told by the host "a few minutes, I don't want to serve you an undercooked pizza." Clearly I was putting her off by asking. At that point, a gentleman came out and asked "what's the problem?" I said no problem, just wondering how much longer for the pizza. He tells me it's ready, contrary to what the host told me moments ago, and similarly uncaring and defensive. The gentleman went to find that the cook had prepared me a medium, not a large as ordered. He asked if another pizza was being prepared for me, to which he was told no. He promptly said that it was no problem, inconsiderate to my, the customers', input. He came and TOLD ME, not asked me, that I would be taking the medium and an equivalent refund for the downsize. I was stunned and felt like I was being bullied. As the host was rifling through the register without a word of protest or follow up, I said no, I'll take a full refund please. The gentleman says to me, calling me by name, "but it's ready". A complete misfire.... he was making the decision and forcing this change in order on me. I said no, I'll be taking my money back and going somewhere else. Not a word more was said, in apology or otherwise, and the host proceeded to aggressively grab my cash (I should mention that I paid by debit) and angrily drop it into my hand.

I have never been this put off by a first attempt at a restaurant that I had never tried. The atmosphere is dreary, depressing, hostile, and somewhat concerning. I actually feel bad for the people who work there. A zero grade experience unlike...

Their menu is written to deceive you. Doubles doubles 2 cheeseburgers with poutine and drink. Anyone would be lead to believe that this is 2 burgers 2 poutines and a drink each however, no. And not only is this 2 burgers 1 poutine and 1 drink from a selection of keep naming drinks till the person answering the phone says yes to one. This poutine does not come with curds even offered to add 6$ to add them. No it's a shredded cheese poutine I won't even eat. So happy birthday to my Mom and 80$ for a meal none of us expected. Also, don't say huh when you don't understand what someone has said to you it's rather rude. Chicken burger pic for funzies. Will never recommend will never...

Ordered the large all dressed special. Not as big as I thought it would be. I think it’s more like medium sized. But, oh my! The memories came pouring back to Cornwall pizza of years past. One bite and the meat juices slides down your throat just like old times. My dad picked up the pizza to bring it state side. Wish I’d asked that the gravy be put on the side on the poutine (next time).

Overall, great experience! I’ll order again for sure. It was nice that they were pleased that I chose them to get my pizza fix.

And as we’re from the states and I’ve been told there is no longer seating in a little disappointed as I know it world be even better...