Starbucks — Restaurant in Ontario

0 stars will never go back to this location. The girl Kayla over charged my mother we called head office who brought up the order and confirmed that she over charged us. Kayla sat there yelling at my mother blaming her and saying she was not going to give her the money back and stating that she was reporting us. Not sure what for haha all we did was speak up for ourselves because she also didn’t want to give us our drinks. She kept the receipt and didn’t give it back when we said we would be talking to management on Monday. Kayla sat there yelling at my mother and scaring my son stating we are wrong and it’s not her issue that she’s not playing the blame game. I am completely discussed considering we always come to this location and never experienced such horrible service. Never going back. If going to this location always ask for your receipt from now on you may be getting...

Love Starbucks, but this location needs to improve cleanliness as floor had film on it from what appeared to be an attempt to clean with a dirty move. Condiment station with cream and sugar was dirty with spills. I visited at lunch and food showcase had no sales or portion box lunches in it. Staff seemed busy and was polite and my latte and double smoke bacon with cheese breakfast sandwich teated great and was served up promptly, however my wife order also a latte took longer than usual. Noticed drive through was especially busy during lunch hour and it seemed to be slowing some orders down for people sitting inside. My wife contacted Starbucks and they assured my wife that the manager of this location will be alerted to the issues we encountered. We will try this location again to see if it has improved. It is a convenient location for those working at or visiting...

This visit was my first to Kingston's newest Starbucks store. It is the third one with a drive-thru which is much appreciated. It is also a tall store on which the Starbucks logo can be easily seen among the several surrounding retail stores.

Inside is a wall hanging with a dramatic red and yellow statement that immediately stands out when you enter the store. There is also a large, hanging barn door that was closed so I couldn't see what was behind it.

I think this store is also only one of three Kingston stores that serve the nitro cold brew. The barista was helpful in explaining its nature and even offered a sample to taste. However, I knew I would like it and asked for a tall serving. I look forward to having it again, especially on a...