Subway — Restaurant in Ontario

Absolutely terrible experience. Went in to order a Steak and Guac wrap, ordered a large, and it looked like a mini. Filled up a fountain drink, and even though I let go of the button that pours the drink, the machine kept going, overfilled my drink and got lemonade all over my hand. There were no napkins anywhere so I asked the young middle eastern kid behind the counter for some napkins, he gave me 2. I used those 2 to clean off my hand. The guy finishes making my wrap and asks me do I want any other toppings and I say what about the Guacamole??? He says oh you want Guac, I say the name of the wrap I ordered is Steak and GUAC. He tries to ring up the bill before asking if I want anything else, and I ask for more napkins for my meal, he gives me a SINGLE napkin and goes to the next and only customer, no thank you, no have a nice day, very very rude. No customer service, overpriced for what I received. There's plenty of other places to eat than this place, I would recommend anyone stay far away...

I came in for a breakfast sub. I went to sit down, had a couple bites of my breakfast sub after a couple bites I went back to the counter and showed the lady that my bun was very stale and it was falling apart. I did not ask for it to be toasted… It was falling apart like it was toasted. It was that stale! She asked me if I would like a new one I said yes please! Little did I know she would just cut a new bun and hand it to me. She proceeded to hand me a fork to transfer all of my toppings to my new bun. I then went back to my table And ate all of my toppings with my fork. I did not transfer all of my toppings to my new fresh bun because it was very dry because all of my sauce was on my previous stale...

So i see that mr sub and subway are side by side but this is BS.. Thierry petro can HAS NO CAMERAS ON THE CASH REGISTER. I already got ripped off by the manager who is only one of 2 people who work here and apparently has no access to the cameras.. He lied to the police.. Yes this is a civil matter but i have severe anxiety and feel no need of pursuiing 15 dollars.. Although before christmas and even still its miklions to me.. If you go there, either watch the payment or ask where the cameras are pointed.. Wouldnt you think hed want to protect himself or atleast his employee if he wasnt stealing from innocent victims?? His name is paul...