Tim Hortons — Restaurant in Ontario

Today, I stopped at this location to order a BLT combo meal at the 7.59 advertised on the giant board behind the counter. When I went to pay, the price was 8.59. I asked the employee who was assisting me, and was advised that it was due to tax. I then pressed, advising that the payment screen (right in front of me) shows the price as 8.59.

I asked the employee to adjust the price to match the advertised price, and was told that she did not have the ability to do this. I then requested a manager, who also advised that she was unable to offer the product at the advertised price, nor would she adjust the price to match the price on the board.

Full disclosure, I have noticed that other sandwich combos were also improperly priced at other locations over the past month. the signage is all set by corporate head office, as is the pricing. The fact that the store would not honour the advertised pricing after being made aware of the discrepancy, means that Tim Hortons is in breach of the Consumer Act.

It's a dollar, which by itself isn't a big deal, but a company that large sells a lot of products, which adds up to a lot of products they are overcharging for. What's worse, is that I'm sure they know exactly what they're doing.

I am disappointed.

Edit: the location was on Colborne St....

Manager needs to do cash back training the guy had no idea what he was doing Ordered a large coffee total $2.17 I handed him $5.20 making it extremely easy 3$ change First he hands me 5 cents, second time hands me 2.75 no idea how he got that one. I had to tell him the change is 3$ easy math if the coffee is 2.17 rounded up 2.20 change 3$ if the staff can’t handle that I don’t even want to know how much they are ripping people off or the store is...

4 people ahead of me in line, 3 people working behind the counter. All 4 people were served and left. I stood there waiting for 10 minutes, and all 3 served the drive thru. Do better. The worst Tim Hortons I've ever been to. Bathroom...