Today 18/02/2021 i went there with two of my friends to order sub for ourselves. Upon entering we were advise to wait outside as there were limit of 3 people in store and 2 were already inside. We were waiting in the closed lobby area. An Old lady came and asked us to wait outside so we went outside. When we entered again once everyone left same old lady said do you know how to read it is written only 3 people allowed which were rude in first place to treat a customer as it is their responsibility to have someone stand outside to let the customers know. Upon telling them the same old lady and his husband argued with me that it was my duty to check through window if there are people inside and then enter. The way the store located and winter with lots of poster on mirror it is hard to see of there are any people inside but again this was their response. Zero customer satisfaction. Adding to it another customer walks in and they asked him to wait outside so i said see this will continue to happen unless you have someone to watch over door in this pandemic to have safety and handle customer in orderly fashion. But they started to fight with me and asked me to leave the store if i dont agree with them. When the other guy came in they didnt ask him if he knows how to read or look through window that when i understood that they are racists as this behaviour was trigger because of my skin colour. I left the store as they were not professional nor properly trained. No one can stand their racist behaviour. I went back to store and asked their names they advise that owner is right there fixing vending machine upon having word with owner the old guy interfered the conversation to say that i am the only one making trouble and arguing while other customers doesn't. Well i am also a customer and when i am giving my feedback they need to listen what a customer is saying. Owner did not care enough to respond or how subway is run by these two customer representative. I urge subway chain to take strict actions against this particular store and owner by checking video. Please check this stores review on google by all international as well how they behave with customers. I will never set my foot in this particular store but that doesnt mean that this guy can run business in my neighbourhood with such nuisance CSR. I will also take strict action against this store on personnel level.