The Garden — Restaurant in Ontario

We were asked in side or out we chose in because we have a baby and turns out not air conditioned nor is there a breeze. And then we ordered water and it was warm water in 1.97 cup from a cheap pitcher (the stickers were still on it) and we ordered two apps and 2kids meals and our 2 meals a ny steak and an abc sandwich. We got our apps and the kids food after 20 mins and we ate and after 45 mins and seeing the waitress one more time when she gave us more warm water we got our food but by that point both the kids ate there food and were cranky from the heat so we had to take the food to go and the waitress gave a half hearted apology and said I will take of the apps and Proceeded to take one app off and it came to 95 dollars and she was rude when we paid. It was not at all a good service. Will never go back. Also their chimichurry sauce was 2 dollars it came in a plastic container and was 2 dollars for 2oz of it.

The food: Apps Burchetta - it was alright didn’t taste to bad made right but found a hair in it

Halloumi cheese - they deep fried it put honey on the bottom of the plate and spinkled chili flakes on it. It tasted ok

Kids grill cheeses - son said they were ok but fries came ice cold. Gravy for sones fries was ok

Steak - was $25 and it was cooked unevenly one side was almost raw and the other side was barely medium and the potatoes were burnt

ABC sandwich- it was alright don’t feel the apple slices fit on it and the chicken was dry and there was barely sauce on it the fries that came with it tasted like...

My wide ordered chicken fingers for dinner to take out as she works down the street from the Garden as she often does. When she got the chicken it was raw and the fries were also under cooked and still raw. So I took the food back for her to show the server as my wife was now with a client. I tried to be polite and not show the food infront of other customers as I know mistakes can happen and wasn't overly mad about it just wanted it resolved and for my wife to be able to eat. As I showed the waitress my food she said oh my I am so sorry, that should have never been served to you, let me get the manager to make this right! After 10mins the owner chris came over to me and told me that the chicken is fine and that's how they cook their fries! I told him the chicken is pink and slimey, he told me it's cooked to temp and there's nothing wrong with it... told me he would give me my money back, but never come back to his restaurant! He was very unprofessional and went as far as calling my wife's boss to tell her I'm to never pick up food for them... safe to say that won't be an issue bc I'll never eat there again! He's going to make...

I had made reservations online but when I arrived there was no one around and a sign to seat yourself. I found a table out on the patio and sat there almost 10 minutes before someone approached my table. He came back with menus but never offered to open up the umbrella. I was waiting on others to see what they wanted. We waited for some time before being served. Again no offer for the umbrella, which I found very odd. We were fine with it down but an offer would have been nice. Our food took a while to arrive and it wasn't overly hot. The portions were sufficient. We weren't brought any condiments so there was no salt or pepper on the table. We were almost finished our meals when the waitress returned to the table so by that time is was too late to ask for anything. She came by after we were done and took our dirty dishes. Again it took some time for her to come back with our bills then to return with the debit machine. I was a little disappointed since I have seen so many posts on Facebook on this restaurant and really...