Restaurant was extremely hot (no air conditioning and inadequate fans) and noisy. Church pews are more comfortable than the booth bench at which we were seated. Without advance warning we were made to wait about forty five minutes for our appetizer and an hour and a half for our entrées. We were made to move to a different table mid-way through our waiting process. Midway through the entrée portion of our meal two extra chairs were added to our table without explanation, blocking our way in and out. When I selected my first choice off of the small paper sheet menu I was told (without apology) that item had been discontinued. I ordered eggplant parmigiana which was described in the menu as being topped with roasted red peppers. My dish arrived without any roasted red peppers at all. It was definitely edible but pretty uninspiring. My husband's had worse luck with his entrée. He ordered seafood linguini in a wine cream sauce. The dish consisted of simply seafood, noodles and sauce (no vegetables). The mussels tasted off so my husband had to set them aside. The pasta sauce was the most flavourless I've ever tasted, absent of any rich flavours of cream or wine. The entrées were each close to twenty dollars so we expected more. At one point as we were eating and conversing, I realized the waitress was standing a few feet away at the bar, just staring at me while I talked, as if I were a television screen she was watching. I continued talking at first hoping it was momentary but she just kept on staring until I had to ask her whether she was waiting for us to ask for the bill. She simply said 'no'. Rude and creepy. We were told we could have complimentary dessert due to the amount of time we had been made to wait for our food, but we were brought just one dessert to share between the two of us. We will not be returning to...
Read moreMy dining experience at The Sweet Onion Bistro was phenomenal. Being in Wortley Village and under the lights makes you feel warm and cozy, and adds to the experience. I was welcomed with great energy and received exceptional service. I admire the attention to detail from my server. I also had the pleasure of trying out their brand new menu! The food was absolutely delicious. I ordered an appetizer to start; lamb skewers with pita and tzatziki on the side, and a lamb burger with fries.
After trying the lamb burger, I think this is my new favourite item on the menu. It was soft, seasoned well, great portion, & cooked well. The Tzatziki was a great touch! I almost spoiled it with ketchup but it doesnt need it. The cheese was unexpected and i really enjoyed that. I also can't forget the crispy thick cut fries! Overall burger was delicious and very refreshing. My first lamb burger and definitely not my last. On a good day i would order a double patty haha!
The Skewers were super yummy! I enjoyed it a lot. The lemon on top makes it refreshing, as well with the fresh tzatziki on the side. I even put an extra wedge to squeeze on the burger. It was seasoned great, cooked well too. 6 is perfect and the quality of both are really good. The soft pita compliments it well too! Id like to try the skewers even maybe close to medium rare? I really enjoyed the skewers and think its a great addition to the menu! A perfect bite to start my appetite for my meal to come.
I left with a happy belly full and can't wait to come back! I...
Read moreWent there with my bridal party for a nice dinner after dress shopping. Ordered the Reuben with no sauerkraut. When it arrived, it had sauerkraut, I tried picking it off but it was shredded so very hard. I also noticed the meat was unbearably chewy/fatty. When the waiter came over, he asked how the food was and I told him there was sauerkraut. He apologized and said he could get me a new one, I kindly asked if I could switch to the fish and chips (really just switching the peice of fish for the sandwich). He said that was fine and it would be out asap as the rest of my party was already eating. Time keeps going by and he keeps coming back saying it’s almost ready, about 30 minutes total of waiting, my entire table was done eating. I was extremely upset and this was visible, he apologized and asked if I’d like it in a to go container as my table was done and I said yes. He said we can offer a free dessert…. Seriously? I waited this entire time to get my food in a to go container, my entire party already ate and finished their meals, and I’m still required to pay my entire bill. I didn’t want a dessert and said that but they said that’s all they could offer. Disgusting service, horrible experience all around. To top it all off, when I got my bill, I was charged for the Reuben instead of the fish. The Reuben is more expensive of course. Horrible way to treat customers. And of course I’m not a rude customer and I even tipped even though this was the worst dinner experience...
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