Royal Darbar- The Great Indian Kitchen — Restaurant in Oshawa

Yesterday I decided to try this restaurant and I was blown away by how good it was! I have no idea why it was empty in there. You guys are sleeping on some incredibly fresh and flavourful food. It was so good that I went back again today! 😂

While speaking to the gentlemen (the same one who served me yesterday) about my back to back visits I made a joke about wishing they had a stamp card in which they do. This is where I was slightly put off. Sure, I guess I can see why they don't advertise the stamp card upon each purchase, but once it came up you'd think he would have stamped both visits considering the consecutive visits were the topic at hand. When I asked him if he would he said no. I mean. Such a very minute gesture for a business to show appreciation for a customer in this particular situation. One who at this rate, was likely to spend a lot of money there going forward.

It's not a big deal of course, the food is still incredible and it's just a stamp. To me it's the principle however. I just thought that was a bit of a petty move and really turned me off. Especially, had he mentioned it yesterday when I purchased the first time, it wouldn't have even been a thing today. It spoke volumes negatively compared to the very insignificant impact on them to just add it. It wasn't like I was asking him to unjustifiably add ones I didn't earn. In my opinion, it was a large price for them to pay. I left there feeling disappointed rather than joyful and humorous about my daily visits like I'd felt walking in.

Small gestures mean the world and the inability to see the big picture or the long game when building a business is shocking to me because it's really so simple. To be honest, I shouldn't have even had to ask in the first place. I used to work customer service/restaurants and I currently own a business. It wouldn't have even been a question for me to do that for my customers! Zero hesitation. Customer service is so different...

We ordered for our family function and had the pleasure of having Royal Darbar[Oshawa] cater the food. The experience was nothing short of exceptional. From the start, Royal Darbar's team was professional and attentive, ensuring every detail was covered. The menu offered a diverse selection of dishes, each more delicious than the last. The food was delivered on time, perfectly packaged, and presented beautifully. Our guests were thoroughly impressed with the quality and taste of the dishes. The Chicken and Mutton biryanis were particular favorite (Honestly all the items including the appetizers), receiving rave reviews for its flavor and freshness. Every bite reflected the care and expertise that went into its preparation.

Thank you, @Vicky Lanka @Royal Darbar  for making our party memorable with your outstanding service and delectable cuisine. Our function was a memorable success. We were so impressed by the outstanding food and service that we've become regular customers since then. We highly recommend your catering services to anyone looking to elevate their event with top-notch food.

Cheers, Chandra...

The food at "ROYAL DARBAR - THE GREAT INDIAN KITCHEN" is absolutely delicious! Every dish we tried was bursting with flavor and cooked to perfection. Highly recommend the Goat roast biryani and their signature Shahjahani chicken.

some of the best food I’ve had recently! They use the freshest ingredients and make sure each dish is done the right way. The Nizami korma was especially memorable. Must try! Each bite was a delight, and the presentation just blew us away. From appetizers to main course

Meal this restaurant exceeded all our expectations! The menu offers a wide variety of options, and everything we tried was delicious. I especially loved the creative twists on classic dishes.

The staff here truly cares about their guests. They were attentive, courteous, and polite.

If you’re a foodie like me, you’ll love this place! The menu has a fantastic selection of dishes, I can’t wait to come back again!

Kudos to the team for their efforts to make dining a ROYAL...