Just eat shawarma & poutine — Restaurant in Ottawa

My five stars were vote for Al-Basha Shawarma Bits this one of the best shawarma restaurant with their great owner called Ali(?) and his great groups of staffs, very friendly and talkative service attitude, kings and gentle Arabic Canadians and their smiles; also for their carefully prepared clean and tasty foods, followed food safety procedures made everything looks comfortable and no worries to eat. Once I experienced several times which my two Visa cards payments issues but the owner just smiled and waited with strong patients, he even said just eat and he can treated Tim his meal, later he holder my foods until I came back to Stanton residence close and brought debit card to finish the payment. So sad to see they left away, can’t imagine it. If anyone knows where they are, whether they moved to a new place or keep running their restaurant, how to contact them, I will appreciate for your...

I am very surprised by the high reviews, this is by far the worst shawarma place I've been to.

When you walk in, the place is excessively hot, and the large number of flies that land on you make you immediately uncomfortable.

You are greeted by one person who is facetiming someone very loudly instead of actually serving you.

Once you are finally served 10 minutes later, you are given under-seasoned chicken, with about a teaspoon of garlic sauce. I asked for more, but he was too busy talking to someone on the phone to even listen.

At this point I wanted to leave, so I didn't say anything.

The chicken tasted bland, the salad tasted like it was made days ago, and the rice was nothing special.

I am still confused by the high reviews. This experience was so bad I went through the effort of making a review to warn people away. Spend 5 minutes walking to shawarma palace for...

I am surprised by the high reviews as well! The one man who works and answers the phone is extremely rude and unhelpful, just gives excuses on why he doesn’t serve food at 9:30pm when it says they close at 1am!

I ordered two shawarma plates on a BOGO deal. It turns out they use the Uber BOGO scam and cut the portion size in half and don’t bother to include a portion of meat. I’ve never had a shawarma plate that only contains 3-4 spoons of rice! This place has been on a spiral. Terrriblleee experience, terrible food. Stingiest shawarma place in town! Overall, I understand this scam because it’s a common tactic used to keep restaurants alive, especially when the food is going downhill. But customer satisfaction and honesty is more important than making a few...