Little Victories Coffee Roasters - Elgin — Restaurant in Ottawa

Fine latte art, however the taste did not reach my expectations in various aspects. For instance, the richness in flavour, aroma, and aftertaste.

The service was not friendly when compared to other cafes (like Red Door Provisions, a local cafe with warmer service).

The atmosphere (or environment) was the part they did best, as demonstrated in my rating. Given that the tables was spaced properly, it did not cram the customers together. Nonetheless, the loud music with fast tempo ruined my experience. Me and my friend had to talk really loud, in order to have a conversation there. The eating speed and mood always related to the music too. Faster tempo=eating faster, more exciting, and less relaxing. And those who prefer eat quickly in a cafe (as if eating in a fast food restaurant), it should be the best cafe. But for me, I prefer to eat slowly and relax when I go to a cafe.

Other than that, when I see the replies to other people who left bad reviews, I see this shop often emphasize that they are local small business. The problem is, I believe it has nothing to do with any criticism they received. Excellent means excellent, terrible means terrible. I often go to local cafe, which also makes me understand quality does not equal the size of the business. Certainly the size does not justify the quality at the meantime. They should really listen to what the customers say, especially those who gave details. These are valuable information for a business to thrive, and they are supposed to treat them humbly rather than attacking the tiny details of a review. People would know if it is a nonsense comment or not, even without the shop's response. That being said, please be humble. After that, explore what you may do to retain the customers or improve the business model. Like supply chain, staff training, recruitment, equipments......

Finally, I would like to explain the motivation for me to type such a long "essay". I do not want this business with prime location to go down, and I do not have the power to do so. All I want is to list the problems I see. Also, to make sure this cafe to take people's opinion seriously, then make the significant improvements. Particularly their responses to bad reviews on Google. I know how does a good business look like or taste like. This one is not one of them currently.

When this "local business" treat the criticisms humbly and improve the problems mentioned above, I would love to come back. Nevertheless, absolutely not at this moment.

Last kind reminder: review what you...

Edit (19 Sep): Matcha latte is an item on your menu, that means your customer can order it no matter it’s a day the World Barista Champion was there or not. There’s no relation between the event and the quality of product you served. If you search “matcha latte” in the comment section, you’ll see I’m not the only one to complain. Just because there isn’t a photo to “prove” so I shouldn’t leave an honest review? Please don’t repeatedly claim yourself as a “small business” to prevent all the criticism. You’re embarrassing other small businesses in the world which constantly listen to opinions and work hard to improve the quality. I originally rated 3 stars but now it turned down to 1. Worst experience at a cafe. Not recommended.

Edit (10 Sep): I came here on 31 August 2023 for joining the Boram Um bar takeover event. This was my 3rd visit and the 3rd cup of matcha latte from Little Victories Coffee Roasters. It tasted exactly the same, nothing has improved. The ratio (matcha powder : milk) was wrong as I mentioned in my previous comment. I was not satisfied with the quality that’s why no photos were taken on that day. I’m a cafe lover and have visited a lot of cafes around the world, from Asia to Europe and also in different cities in Canada. Being a small business doesn’t mean you should be more protected even you provide something that is low quality / below average. Many cafes in the world don’t even have other branches, they are also running small businesses but when they receive negative feedback they work hard to improve it. Not holding such an arrogant attitude like you do. I strongly suggest you should watch the tutorial videos on YouTube or wherever to learn how to make a proper matcha latte.

Initial comment: Coffee is just average, not impressive at all. Their matcha latte is the worst I’ve had in my life, wrong ratio(matcha powder : milk) & temperature. Quality of pastries are below average and with very...

Little Victories Coffee Roasters is an absolute gem! From the moment I stepped into their cozy café, I was greeted with a warm and inviting atmosphere. The aroma of freshly roasted coffee beans filled the air, instantly tempting my taste buds. The staff was friendly and knowledgeable, taking the time to explain their various coffee blends and brewing methods.

Their coffee is nothing short of exceptional. Each cup is a celebration of flavor and craftsmanship. Whether I opted for a simple black coffee or one of their specialty lattes, I was consistently impressed by the rich, smooth taste that lingered on my palate. Little Victories truly understands the art of coffee roasting and it shows in every sip.

Not only is their coffee fantastic, but they also source their beans ethically, which aligns with my values as a conscious consumer. The commitment to sustainability and community involvement is commendable, and it's evident that they genuinely care about their impact on both the environment and the local coffee growers.

The ambiance of the café is perfect for savoring a cup of coffee and getting some work done or simply unwinding with a good book. I also appreciated the attention to detail in the decor, making it a comfortable and Instagram-worthy spot.

Overall, my experience at Little Victories Coffee Roasters was a true delight. It's a place where coffee lovers can rejoice in the art of coffee-making, knowing that every sip supports responsible practices and a passionate team. I can't wait to return and explore more of their coffee offerings!

Arrive before 9:45am and you might catch the changing of the guard procession and the...