Marcello's St Laurent Mall — Restaurant in Ottawa

The food has gone down the drain. At one point they cared about the quality with this location. This location is ruining the name. To serve the quality I recieved today is honestly mind blowing. I can't express how bad these meals have been. I paid roughly $100 for food to go straight to the trash. Take a few minutes and go to another location. The was the worst experience I have ever had with food. I was missing a meat patty on all 3 burgers. The meat that was there was slightly bigger then paper. All the ingredients were wrong. Poutine were all stone cold. 2 of them had barley any cheese. All 4 drinks missing. I don't expect this type of service when I pay $100. Everyone do yourself a favour and stay away from...

I would not recommend this restaurant. I thought I would give it a try, Mistake. There was a 2for1 so I ordered bacon cheese burger, Philly cheesesteak and spaghetti. First of all the spaghetti was mostly noodles and water. What little sauce there was seemed like canned chopped tomatoes with a few bits of meat and onion, no flavour but arrived warm. The Philly cheesesteak was very dry but arrived warm and with some bbq sauce it will be edible. Probably the biggest disappointment was the burger which was cold and the bun wet. Seriously the meat was not even warm, also, it did not have the toppings I wanted but after my neighbour's experience I should not be surprised. Never again. Hopefully it is just...

Working hard and looking for a place to have lunch so we went to the mall for lunch today and stumbled upon this gem. I chose the Philly cheesesteak and my friend got a hamburger, we were both very happy with our choices and had no complaints.. My friend even got onion rings and they even tossed some fries in with them which was so generous and we truly appreciated it. Absolutely everything was top notch. From the lovely staff that work there to the extra scoop of fries they throw in ,we were impressed. I now have a favourite place to eat in Ottawa and i will be recommending it...