I will NEVER be returning. We made an online reservation for 4:45PM. We were attending a concert later on in the evening and decided to dine at Moxie's for drinks, appetizers and our main course. After having eaten our appetizer and 1 drink, we were notified around 5:30PM that our table was reserved to someone else at 5:45PM. The Manager who notified us offered no apology, no explanation, and just stated that the hostess relayed this information with us, which she did not. This information was not written within our reservation.
This establishment gave my boyfriend and I a TIMED reservation to eat our dinner. We left before others who were there before us. It was extremely embarrassing and not to mention poor service. We hadn't even ordered our main course yet. We gave up the table, as we had no other choice. No other table was offered to us for the inconvenience. All of the other restaurants in the area were booked solid and had over an hour wait period. Instead, we had to settle for Subway.
This situation put a massive damper on our night and we couldn't believe that a restaurant "kicked" out paying customers due to another reservation that conflicted with our table. Why is this our fault that your establishment didn't reserve tables properly? Why should WE be inconvenienced when we are already there, sitting, and eating?
The impression I received from this establishment was that they were willing to gain as much money as possible due to the concert and didn't care about anything else. Losing 1 customer meant nothing to them.
Our bill would have been quite large and it's a shame that you missed out on our business. It was embarrassing and frustrating to those who witnessed this around us. What should have been a great night out, turned out to be awful thanks to Moxie's. Be weary if reserving here in the future, they may come up and tell you that you'll have to leave within the next 30 minutes. Never in my life have I had this situation...
Read moreLiterally the worst experience I have ever had with a restaurant. I ordered a 100$ bottle of grey goose with a DIY nacho kit via Uber Eats. When the order finally got delivered, there was no bottle of Grey Goose.
So being unsure of who to contact , I immediately put in a request for help with the Uber eats app. Then I proceeded to call the restaurant. The call was answered right away by a women who put me on hold for about 5 minutes. She came back stating her manager would be on the line soon. Excellent no problems. About 25 minutes later ,
the manager answers the phone call with “I hear there is an order with your order ?” Myself- pardon me ? Manger- uhhh I hear there is a delivery with your order ? Myself- ..? Manger- I mean I hear there is a problem with your delivery?
She messed up what she was trying to say several times , didn’t care AT ALL about my issue. Had literally no idea what I was talking about. I understand if I would have ordered something at dinner time but this was very late - not busy at all. Yet it took this manger almost 30 minutes to make their way to the phone, act extremely unprofessional & rude , just to give me a phoney apology & I must talk to the app about my issue.
Literally the most unprofessional encounter I have ever had at any sort of restaurant. Will not be buying from here anymore & will not be...
Read moreThe salmon at Moxies Kanata is a true culinary delight. From the moment it arrives at your table, beautifully plated, you can appreciate the care and attention given to this dish. The salmon fillet is perfectly cooked, boasting a tender and flaky texture that melts in your mouth. Each bite delivers a burst of flavor, with the natural richness of the salmon complemented by a well-balanced seasoning that elevates the overall taste experience.
What sets Moxies Kanata apart is their commitment to quality ingredients. The salmon used in their dish is of the highest standard, sourced fresh and responsibly. The result is a dish that not only satisfies your taste buds but also leaves you feeling good about your dining choice.
In addition to the superbly prepared salmon, Moxies Kanata offers a pleasant and inviting dining atmosphere. The attentive and friendly staff adds to the overall experience, providing exceptional service that enhances your meal.
Whether you're a seafood lover or simply seeking a flavorful and well-executed dish, the salmon at Moxies Kanata is a must-try. Its quality, taste, and attention to detail make it a standout option on their menu. Whether enjoyed as a main course or part of a larger meal, the salmon at Moxies Kanata is a delicious treat that will leave you satisfied and eager to return. I highly...
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