Guac Mexi Grill — Restaurant in Ottawa

This is the second time we're ordering from here. Both time my husband and I ordered a chicken burrito and beef burrito each.

While I agree the food is fresh, when ordering in, I've notice they skimp on the meat a lot. The first time I decided to give them the benefit of the doubt and let it go. The second time again, the meat (both in chicken and beef burritos) were so little that it felt like we're eating a vegetarian burrito with lot of rice and vegetables. This is unacceptable. We deserve to get sufficient meat for the price we pay.

Secondly, the spiciness is not consistent across the burrito. It's either concentrated right at the very beginning or at the end or there's no spiciness at all even though we had selected it in our order. Last time, in the chicken burrito, all the spicy sauce and the onions and what not were concentrated at the very end of the burrito. This kind of destroys the experience. The notes we add when ordering are also not taken...

Upon 2 hours of brief slumber, my partner and i were faced with a 12 hour workday. One that was met with deep exhaustion and hunger. After parking the car we sought a placed that could offer fresh food and some peace of mind. We noticed Guac as we found a charging station. It was a blazing couple days in Kanata Ottawa, and the moment we opened the door, we were met with refreshing cool air and the smell of simple yet delicious ingredients. Thankfully it was open prior to its “Grand Opening” , as it filled the appetite for a fresh meal and the appetite for peace of mind, as we unintentionally entered a deep REM sleep. Overall the food was exactly as advertised, fairly priced, delicious and the atmosphere and service leave you feeling a sense of tranquility that you may have long awaited. (Maybe some dreams, unbothered,...

Went for the first time today - in the back area of Centrum near Boston Pizza.

Had the steak burrito- big servings, fresh ingredients and better steak than most other burrito chains. What I liked was that the onions and green peppers were cut up really small so you don’t get those awkward bites like other places.

Staff very friendly - I’ll be back again for takeout regularly!

One thought ( and this is for the franchise chain - not this particular location). If the restaurant is called “Guac” then you shouldn’t charge extra to add guac to the items on the menu :-). Build it into the pricing and people can choose whether or not they want it added to their particular order. Seems a bit nickel and diming to have an add on charge for the chains namesake...