New York Fries - Rideau Centre — Restaurant in Ottawa

I had the pleasure of being served by Manzi during my recent visit to New York Fries, and I must say, the experience was nothing short of exceptional. From the moment I approached the counter, Manzi greeted me with a warm smile and genuine enthusiasm, instantly making me feel welcome and valued as a customer.Manzi's professionalism and dedication were evident throughout my interaction with him. He patiently listened to my order, offered valuable recommendations, and ensured that every detail was taken care of to perfection. His attention to detail and commitment to customer satisfaction truly set him apart.Moreover, the quality of the food served by Manzi at New York Fries was outstanding. The fries were cooked to crispy perfection, and each bite was bursting with flavor. Manzi's expertise in preparing the food with precision and care truly elevated the dining experience, leaving me craving for more.In addition to his exceptional service and culinary skills, Manzi exuded a genuine passion for his work. His enthusiasm was contagious, creating a vibrant atmosphere that enhanced the overall dining experience. It was evident that Manzi takes great pride in his role at New York Fries, and his dedication to excellence is truly commendable.Overall, my experience with Manzi at New York Fries surpassed all expectations. His friendly demeanor, impeccable service, and delicious food make him a true asset to the establishment. I highly recommend visiting New York Fries and experiencing Manzi's exceptional hospitality firsthand. Five...

As I’m sitting here currently waiting for my food I just needed to complain about the customer service we just got and not only us but two other customers. We show up at the establishment today at 9:57AM and had an employee walk up and roll her eyes at us and say they weren’t open. My family and I thought it was rude but decided to leave and think of what else time to eat. I decided to look up the hours and it showed they opened at 10AM. We thought again it was kinda rude she didn’t even mention it would be open in a couple minutes. We get back for 10:05AM and waited in line with other customers. By 10:11AM someone in the back yelled at us they weren’t open yet. Customers behind us and even my family questioned him that it was 10:11AM and they were suppose to be open. He proceeded to walk away from us and say “well I said we aren’t opens yet” the same cashier from before decided to come back and look like she was going to serve us then walks away so all customers in line got mad. She then rolls her eyes and says okay what do you want. What kind of service...

I would like to contact you after a very disappointing experience I had recently in your establishment. (It was a woman of color) A person in the reception office, a woman with particularly rude and unpleasant behaviour, spoke to me in a disrespectful manner, without valid reason. I also saw that she was addressing some delivery men even more scornfully. This lack of respect is shocking, especially since it is supposed to represent your institution to the public. Several other people seem to share this same observation, which makes me alert you, because this type of attitude seriously affects the image of your restaurant. I sincerely hope that you will take the necessary steps to ensure a professional and respectful welcome to all your customers...