Pizza Pizza — Restaurant in Ottawa

The pizzas are mediocre and barley digestible. Poor customer service. The server crashes CONSTANTLY. Ordering on the phone takes a long time.

Delivery people are very rude, offensive and always peddling for a large tip. Worst part is they wont let you use ur debit/credit card on your own. They will take your card FROM YOUR HANDS and put it in their machine. THEY WILL ASK YOU THE AMOUNT AND THEY WILL ENTER THE TIP YOU TELL. They know they are gonna get screwed super hard if they try to extort money from you. Its interac so they dont get your pin but nevertheless this is a SERIOUS violation of customer rights. Your card is yours only, your card is essentially YOUR HARD EARNED MONEY.... no one has the right to handle it but you. NO ONE SHOULD TOUCH YOUR CARD BUT YOU. They will say " I am not stealing your card" but that doesn't mean you should give them. They may ask for a bigger tip(politely) but YOU ARE THE ONLY ONE WHO GETS TO PUNCH IN THE NUMBERS. Everyone knows how to use the machine .If any of the managers/executives read this, do take note as this is HIGHLY UNPROFESSIONAL and even feels like its CRIMINAL.

Every other person reading this, do yourself a favor, go eat somewhere else. I would have given it zero stars but 1) minimum rating is 1 star. 2) the can of coke was the...

I ordered pizza to be delivered to a specific building on campus. The app specifically lets you put in your exact building if ordering from a campus. After 50 minutes, the order had not arrived and I had not received a call. I called the helpline and they told me that my message box was full. This information was a surprise, because I had not received the call and my message box is empty. They told me the 50-minute rule was nullified but they would send the food again. Conveniently they sent a "different" driver as to not be able to prove whether or not they called the right number or called all together. Therefore, this driver could not address the issue and was rude demanding a tip. Also, the driver was hostile when he was unable to find the building. I tried to give him directions and he shouted at me. The food is cold and soggy and all together receiving the food was a terrible experience. The word will be spread that the staff will conveniently nullify the 50-minute rule with no proof. This food was not worth the trouble. Also, there was no fork for my poutine which is the cherry on top of this...

Worst customer service experience I have EVER had. Ordered a pizza for dinner and recieved it 2 hours later after multiple phone calls to both the store and the customer service line. Not to mention the terrible attitudes we were given by Rishabh from customer service and Marie from the store who said their was no record of the order while we had the confirmation email right in front of us. Once we got our pizza we had to run to the delivery driver so they would not drive away with our cold order at 10 PM, rather than the driver coming to our door like instructed on the special instructions. They had never even came to the door so how should we have known that they had arrived. We were never offered compensation for our MULTIPLE HOUR wait time or the terrible service we recieved from several employees. I would highly reccomend you never eat here, the food is no where near...