Shawarma andalos — Restaurant in Ottawa

I was here a few years ago, and the guy who served me behind the counter was so friendly and personable. I made a mental note to return there one day when I was back in the area. Well, I was back in the area today, and there’s a new guy behind the counter. He just seemed like he did not want to be there at all. There were a few issues…First, I asked for hummus, and he said they had none, despite there being some at the food station behind the glass window. I pointed the hummus out to him, and he said it wasn’t good. So, why then, is it out for people to see and have put into their meals? Next, he was about to close up the containers when I asked if there were potatoes in the platter (my cousin and I each got a chicken shawarma platter) and he said no, so he reopened the containers and put some potatoes in them, no apology. Last, I asked if the platters came with a piece of pita bread, and he said no. Isn’t that standard with shawarma platters? Anyhow, I HIGHLY doubt I’ll be back. I gave two stars as the food was edible, which, I guess, is the least...

The Beef donair with sweet sauce was incredible as per usual. The gentleman serving me was, and always is sweet, patient, and kind. Always happy to grab a shawarma from here!

You need to hop on the Friday Special (Falafel Platter for $13.49+tax) if you haven’t already.

For people complaining about dry/old rice, please try going at lunch or before the crazy dinner-time rush instead of 10 minutes before closing. This same rule of thumb applies to any other resto in this mall let alone outside of it. Give these guys a break! About time Carlingwood got some Middle Eastern cuisine and they’re the heroes that stepped up!

More people need to support this locally owned resto - and just be more patient! Kindness goes a long way, and who knows, Andalos may even throw a treat...

Today I was craving a shawarma, so I was really looking forward to trying Andalos. I sat down to eat and could see the owner watching me. I figured he was watching to see how I enjoyed his food. Unfortunately, after taking a bite of my chicken shawarma sandwich I noticed blue on the bread. I put on my glasses and yes...mold. I brought the sandwhich back and he asked me what I wanted instead. I'm sorry but the moldy bread made me loose my appetite so I told him I would take my money back instead. To my surprise he got angry with me saying I'm the only person who doesn't like his food and he practically threw my money at me. I expected him to apologize, not get angry at me. I will never return to his...