So Good Restaurant Springfield — Restaurant in Ottawa

This place is a shell of what it used to be. (miss the Somerset location under Peter).

We've been supporting the new location since it opened! Noticed the quality had declined, but thought, it's not that bad...needed supper, they're close, etc.

Egg rolls were burned. Dipping sauce was hard and congealed. Veg in black bean sauce? Hardly any sauce, super watered down and carrots thick and raw. Sechwan beef? Beef tasted off, hard and dry...hardly any sauce and it sat in pool of oil and of course, the carrots raw!!

I called to say, hey, I've been a long term customer (15 years) and I'm disappointed in the quality (especially remembering how it used to be) and was met with "I don't know what happened" and "I don't know what to say". Not a sorry. Not a, let's make it up to you. Nothing. Welp.

Oh and to top it all off, I tipped for pickup (I always tip for pickup here) and then was made to fetch my own order from their back table...little did I know what would come next.

We won't be back. I wouldn't be surprised if the place closed in the...

I used to order from the Somerset location all the time. I now order from the Springfield location since they moved. However, the food seems to have suffered. I ordered my usual Singapore noodles and lemon chicken, and the first time the chicken was very tough and dry. Second time was ok though, so I let it slide. Two nights ago, ordered the same again. This time the chicken was inedible. I don't know what happened but the chicken soo guy was so dry and tough I couldn't chew through it. I ended up using it as chew treats for my dog. She's a pittbull and even she took a long time to knaw away at it. Noodles are always great, but avoid the lemon chicken soo guy,...

Ordered 3 veg dishes at closing time & no worries eggplant in garlic sauce, general tao tofu & curried veggies were prepared quickly :) Containers were filled to the rim w delish tender eggplant, tofu strips & a variety of fresh veggies. Eggplant dish was presented in a delish garlic sauce w an array of cauliflowers, broccolis, onion, carrots just yum w sticky rice that came w. Tofu was sweet n’ spicy with veggies such as bamboo shoots which I quite enjoyed. Curried veggies were spicy & fragrant delish & again an array of different veggies such as broccolini. Excellent quality, freshness of ingredients & impressive...