Starbucks — Restaurant in Ottawa

I ordered a permanent white chocolate mocha with whip topping this morning and a short blonde barista gave me my drink and handed me off a small straw for my venti drink which was impossible to use for the cup size since it drowned inside I asked her if they had the larger straw size she rolled her eyes at me and said no we’re out, I asked one of her collegues and the colleague immediately got one for from the back. I turned to the barista with the large straw in my hand and she was shooting daggers at me with her gaze. I asked to speak to her supervisor or manager she told me she is the supervisor on duty and started a huge argument over the straw. Anyway I’m very disappointed with the customer service and will never be visiting this location again! I truly hope someone in charge is monitoring these comments and hire people who are friendly and kind rather than rude and problematic for no reason. She was a true...

Four staff working at 2:10 on may 6th. I ordered a refresher for the first time, was told “we can make it, but we don’t have the pieces” which I wasn’t quite sure what that meant, it being my first. So I proceeded with the order only to be very disappointed to find out I was basically getting mango lemonade “ two different premade juices mixed with ice” for 8 dollars.

With probably 30 people waiting to either order or get their drink one staff member went on break and the three left talked so much between orders it took 33 minutes to receive my drink. I waited until 2:43 to leave the store and multiple people who ordered after me, left before me.

I’ve worked fast food before I have patience but this was very poor service, especially since while I waited I listened to the girls behind the counter trash their coworker who chose to go on break. It was a very unpleasant experience, and I won’t be back to this location for...

I first tried Starbucks coffee in Kazakhstan, in Almaty – my homeland. When I came to Canada, I tried other coffee shops, but my choice remained Starbucks. However, sometimes it really depends on the barista – even a cappuccino can be ruined if it’s too weak and lacks richness.

I read that Starbucks uses specialized equipment, and I find it hard to imagine how anyone could make bad coffee with such great technology. But recently, I found the exact taste I was looking for again. This coffee shop is located at Train Yards, and the barista named Turner makes truly amazing coffee, especially cappuccino. After drinking it, I literally break into a sweat, and it reminds me of my homeland. Thank you, Turner, and also to the humble girl with a lovely smile at the cash register! You both do an excellent job. Wishing you...