Thai Express Restaurant Ottawa — Restaurant in Ottawa

I don’t know why I keep going back to this location every single time I go there they do it super quickly and forget a lot of ingredients on the list for a pad Thai, which is the number seven. It’s supposed to have your choice of protein, chicken, beef, or shrimp OK green onions, radish, bean sprouts And tofu well and my chicken pad Thai I only got chicken, bean sprouts, no green onions and the rice noodles. there was no tofu, no radish and barely any spice or sweetness like their service is locking major. I wouldn’t go there or order any food from there after calling the store to complain about not being tofu. The lady says it’s only supposed to be two pieces of tofu in every order Which is a complete lie because at the other location on South keys you get at least five pieces of tofu and the food is done much much better than on her. I wouldn’t go back ever and I won’t. This will be...

Thai food often has unique flavors of sweetness and spice. The taste of lemon grass, red chilli, bamboo shoots, coconut milk, onions, garlic and ginger just to name a few. Unfortunately I was disappointed by the lack of flavors in my last order from Thai express. The soup broth was bland, almost like water, the noodles tasted like they were frozen or pre-packaged, definitely not fresh hand made. The accompaning ingredients were scarcely found. The Pad Thai was overly sweet and the noodles were of similar quality of mass produced grocery store Pad Thai noodle kits.

I think it would be better to go somewhere else for Thai food in the nearby area, like Thai Lanna on Bank st, or the Sala Thai cuisine on Alta Vista.

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Came in and ordered a pad see ew, went home and noticed I they gave me pad Thai instead. Called the location and they said they will remake the order and gave them my name. I had to come all the way back to the location, and the cashier gave me a hard time asking for a receipt that I did not take. She even insisted she did not remember me making the order and that she has been there all day. No apology for making an error and making me come all the way back (15 min drive) to pick up the right order. She even told me to make sure I make the right order next time, mind you I never order pad Thai. No accountability. Bad...