The Bufflehead Cafe — Restaurant in Penticton

I attended a friends 11th wedding anniversary celebration here June 18, 2022. What was suppose to be a day of celebration turned south fairly quickly.

Things to bare in mind when reading the below issues. - It was $5000 to book this space. The contract states we had use of the space until 12 midnight.

There was only one bar staff made available to serve drinks for the event and with 60 guests that's not enough staff to allow everyone to get a beverage in a timely matter.

Food was provided and there were tacos and salad served. There wasn't enough food for everyone to be fully satisfied and the taco shells were stale.

No staff was provided to bus tables and clear glasses and plates. Some of our guests volunteered to take the plastic dish bins and clear tables.

From there the night continued on until around 11pm when Carol, one of the staff members, took it upon herself to lock the patio door which locked out a major of the party guests. When confronted she said the contract stated we only had the space until 11pm which was completely false. She also started blaming our guests for smoking outside however not one of our guests smoked and it was from an earlier funeral that was held in the room next door. Unprofessional and emotionally unstable is the only way I can explain how Caroll was acting. She should really reconsider her career in any and all hospitality service.

All in all the event was soured by the food and terrible service. I highly recommend you look for another venue as you'll be very...

Waited at the door for 20 minutes to be seated, despite only a handful of tables occupied. Tea came in a cracked pot that leaked everywhere. When I asked for another they brought a pot of hot water and transfered the tea bag. I ordered the Benny with caramelized onions and asparagus medium poached. 30 minutes later it arrived. I think the eggs must have been quail eggs as they were tiny little rock hard bullets on the muffin with a (thankfully) small drop of hollandaise. Cayenne pepper instead of paprika. Blew out my taste buds. The asparagus was raw and boiled not caramelized onions. I didn't even bother to try the greasy hash browns. Save your morning and $25 by going...

Ive been here once before as we had booked for our company staff Christmas Party years before. Atmosphere was nice with a good pianist. Was very busy when we went in with people having drinks. The menu looked reasonably priced, we planned to order a bunch of appies and drinks. our first drinks took about 20 minutes to come. When they finally did, we ordered three appetizers. They came out within an hour and were cold. Our 5 little Crustinis were like crackers, Calamari was like hunks of rubber and the meatball sliders were dried out..thank goodness for the huge side of lemon mayo to get them down. We were so hungry when it came we couldn't help but just keep...