KFC — Restaurant in Peterborough

I had an incredibly disappointing experience at KFC. I spent $40 on stale chicken, and when I informed the staff, they were rude and dismissive. Instead of resolving the issue, they asked us to come back to the store. When we returned with the bad chicken, they continued to misbehave, talking loudly and rudely, as if we were begging for food.

The situation was escalated to the manager, Maninder Singh, who admitted the chicken was stale because it was from the "last batch." When I mentioned the rude staff behavior, I asked for the name of the employee who treated us so poorly. Shockingly, Maninder refused to give us the name and even said he wouldn’t replace the food unless we dropped the issue.

We wasted time and gas driving back and forth only to be treated terribly. The customer service at this KFC is appalling, and I will not be returning. I strongly advise others to avoid...

I honestly almost never eat here (not for a negative reason) so when I went in and was trying to figure out what it was I was looking for which proved to be a little more difficult than it probably should have been lol (my own fault). The gentleman who served me was incredibly helpful and patient and very friendly too! He didn’t rush me through even though I was completely not prepared it was so nice to have such great service at such a busy place. Sometimes I find in a fast paced restaurant people can be a little stressed and it can make them seem rude or unpleasant, all it takes is just a little patience and a smile goes a long way for sure (don’t get me wrong I know how stressful customer service can be and it can impossible dealing with some people) I just like to give credit where credit is due especially in this...

I wish I could give 0 stars or even negative! I had an awful experience at KFC after spending $40 on stale chicken. When I informed the staff, they were incredibly rude and dismissive. They asked us to return to the store to fix the issue, but when we got there and returned the bad chicken, they continued to misbehave, speaking loudly and treating us like we were begging for food.

The manager, Maninder Singh, admitted the chicken was stale because it was the "last batch." When I brought up the rude behavior of his staff and asked for the employee's name, he refused and said, "I won’t give you the food if you ask for their name."

We ended up wasting time and money driving back and forth. This location’s customer service is horrible, and I will not be returning. Save yourself the trouble and...