Hello, I am being eating Popeyes over a year and this was a bad experience I ordered a 4 piece bonafied chicken combo with up charge of 1.50$ for a breast instead of one of the piece. Rest I wanted dark meat so that what I selected. When I received my order it had no Breast and just other pieces . I went over and politely asked her and then she said back,’’ do you think you can get chicken breast in $1.50 dollars( well the order was 25$ in total including tax and the up charge ) I told her I paid for it and showed her then she said the same thing with so much attitude. The person is trying to scam out customers for 1.50$ I could have paid more if it is more. I ordered through Uber eats pickup and that’s what it showed me .
The way situation was handled and she was trying to shame me that I am poor and can’t pay for my meal while giving an attitude that do you think u can get chicken breast in 1.50$ only uneducated shameless people would talk like that .
The cashier was timid middle eastern asian( Indian where I am also from) and was overweight. Please I would like a personal apology from her otherwise you wouldn’t know how many customers she pisses off on a regular basis and try to shame them out. Very poor behaviour!!! Thank you and have a...
Read moreI have always had great experiences with food from here but tonight was a very very horrible experience because of which I am changing my rating from a 5 star to 1 star. Trust me, if I had option for 0 star, I would have gladly went for it. I ordered food through Skip the dishes. I ordered the 3 piece tender combo along with 1/4oz popcorn shrimp. Both the orders come with a dipping sauce which I selected for as Blackened Ranch. Not a single one was sent. Cherry on top, I ordered 3 pieces of mild tenders. What I was sent was chicken nuggets. 5 pieces of them. Totally uncooked from inside and dripping in oil. Now the combo comes with 1 biscuit which I don't want but can't get rid of. Earlier there was an option of writing a note in the order to tell them that don't send the biscuit as I don't eat it. Saves me from throwing it in the dustbin. Tonight I was sent 4 bloody biscuits. Who the hell sends 4 biscuits without asking. Seriously shocked and disappointed by the uncooked food served by this popeyes location. Complete mismanagement and utter incompetence from the people...
Read more0 stars, not 1, 0!!!! Popeyes website took my order for a 12pc family meal and charged my debit card at 6:40pm. I chose 7:10pm pickup time. After driving across town to arrive at the store at 7:08pm, I get an email from Popeyes saying there was a problem and they cancelled my order. 30 minutes after they took my money!
I walked into the store to be told that they have no way to look into it. It's a problem "from head office". What a joke?! So now, I am out $52.00 and tonight's meal. No idea or answer from Popeyes "bot" helper. No refund. The staff or "on shift manager" was a useless tool with no authority or ability to do anything.
I will NEVER eat Popeyes again. The place was filthy to boot. Avoid it and definitely don't order through their website. The family meal was $20 cheaper on their website for pickup than on any delivery service. Total ripoff and straight up...
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