Subway — Restaurant in Ponoka

I don't know what happened to this place, but man has it been a disappointment the last two ish years. We ordered four subs, we were the only people there (in the drive thru and inside.) They took our order, all at once (so probably why it was all over the place) and then we waited at the drive thru windows for 15-20 minutes while others were dealt with before ours were even made. The coupon fiasco was another thing... But, we were given two of the same subs but with anything and everything they decided to be on them. Us adults aren't as picky, but of course I didn't order anything spicy to go on our kid's subs. Anyways! Called and called, hours later I tried again and the rudest man answered. He said they'd remake them (cool, thank you) but he hung up saying something in another language before the conversation was over. We went in the next day and the young lady (who spoke perfect english) asked us the same questions nine hundred times, and then did the exact opposite again. The other two workers were less than helpful, and obnoxious. I know a lady speaking up is a problem with a lot of people, so this is the treatment everywhere with certain establishments lately in Ponoka. We'll NEVER be back, just like we haven't been to Tim Hortons in YEARS. The rudest, most entitled people with zero social awareness. You guy's...

The only employee I’ve encountered at this location that actually enjoys his job, is Ben. The rest of the employees all seem to hate their job, they rush through orders, give short, cold responses with rude tones and do not care about the appearance of what they are making. Multiple times have ended up with a slop sandwich, and just made to feel like I was doing them an inconvenience by even being there. I received this type of behaviour again tonight, Nov. 23,2023, by the evening staff. I know firsthand making sandwiches isn’t always fun, but at least get a different job if you...

Worst Subway I’ve ever been too. Ordered from the drive-thru, i asked for bacon and didn’t get it, whatever no biggie. But I asked for 1 strip of honey mustard…and my sub was completely drenched in yellow mustard which I hate. Sub ruined, straight in the trash. This location won’t get another cent from me. If you are desperate enough to eat here, do not use the drive-thru, that way you can supervise the worker making your sub as they clearly don’t get enough of that...