updated review The most accurate way I can describe DeDutch these days is "Circling the drain"
The menus are old, they no longer get updated.
The main staff members appear to all be gone, just managers/owners working most shifts.
The place is empty at prime brunch times when everywhere else is full
Honestly, it's just so sad to see a place to used to love fall apart like this. They seemingly have no idea how to fix it and no clue what used to make them the most popular brunch place around. I wish them all the best to make some big changes to fix the place, but based on the last 5 years of constant decline I don't have my hopes high.
I have been going to De Dutch as long as I can remember.... back on St. Johns where the bowling alley used to be originally, then this location for probably 15 years. Honestly since I was a kid I have went, and now bring my own kid.
All I can say is what a shame. The prices go up constantly, but portions never do and quality never does. The service is insanely slow, even if there are only a few tables - you will get seated and continually wait 10+ min for a server.
Then we can get into the eggs, never, ever get scrambled. You get the smallest portion of eggs imaginable, and if you want decent eggs you have to pay for free range - which is odd when every other breakfast place on the planet seems to have free range these days.
I want to love DeDutch still, sometimes the food is OK, and the Pannekoek are still good, but the price is just so obscene.
I don't know how anyone can justify it with so many other great options around. Went from a every-single-Sunday place to once every 6 months if we get the gift cards...
Read moreLovely hostesses and waitresses. Clean and pleasant environment. But the breakfast is a meh! The eggs are small size (I worked in egg industry before. Well, you don't even need to work in egg industry to notice this) which is ok but they still charge you the same price as Denny's and White Spot which serve large and x-large size eggs. It's ok to serve small size eggs. It's enough. But adjust your price accordingly please. The coffee was a pure junk. It looked and tasted and smelled like instant coffee. Well, in fact tasted and smelled like nothing. $3.3 for that coffee? Of course, it's free refill. But why would I want to have the second cup of that junk? It doesn't have to be anything fancy. A tub of the cheapest coffee on Amazon or in Costco is $10/kg (free shipping) and you know how many pots of coffee it gives you? And they all taste better than your instant coffee. I regularly buy them. Do you guys really brew real coffee beans? Honestly? Anyway, it was my first time at De Dutch but I won't go back there. I will go back to Denny's (within 15 mins drive) and White Spot (across the street).
My Response to your response, May 12 2022.
We were sat right by the solarium style area with lots of windows and light shining through.....so good start.
What's good about chain restaurants is you can expect a set standard. What that standard is of course depends on the chain. Before heading to DeDutch, we walked into a local family-owned breakfast place, and walked right back out. Why? Well......standards....let's leave it there.
The Canuck French Toast - Decent. It came with back bacon instead of strip. I don't like back bacon. Back bacon is like the ugly unpopular cousin of strip bacon. However, this was actually prepared quite well. Crispy on the outside, juicy in the middle, not overloaded with sodium, and the grease padded away.
DeBakon Avocado Benny - The actual benny was nice. The potatoes could've been much better as they resembled more cafeteria style hashbrowns.
I think what we can take away from this experience is that the food was reasonably good, but not $23 per plate good. For $23, I expect more culinary skill. I mean it's eggs and toast.
The service - Unprofessional. Not that she was bad. No, actually she was very friendly. Unprofessional as in ....she was not professionally trained. forgetting details of the order we asked for. I'm guessing they told her....well....bring them coffee, take the order, bring them their food and give them the bill. That she did and she was very friendly.
I don't tip unless it's earned. With her, I could see she was trying. It was obvious, and she was going it with a smile. That was...
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