OPA! of Greece Bower Place — Restaurant in Red Deer

This Opa is normally decent. I went today to get an Opa platter and was extremely disappointed at the quality and customer service. I had to repeat myself multiple times to both the cashier and the employee making the food. I was not offered a receipt, nor was I given a scratch ticket. The workers seemed a little bit unorganized an unsure of what to do. I had to asked the employee making my platter for a scratch ticket and they said you didn't get one? No. I understand them asking, but found it almost as if they were treating me as though I was stupid. They barely put my chicken on the grill unlike other Opa locations. When eating my pita, I found it soft and cold, not crispy and hot. Overall, very disappointed at the quality of food...

On Monday, January 3rd, 2022, I purchased the OPA platter with the chicken skewer & the Greek salad. Although the chicken, bread, rice, and olives were fine, the rest of my meal was disgusting.

About 3/4 of the tomatoes in the salad tasted rancid & were rubbery. Several of the cucumbers were bitter, as were most of the peppers. There was very little salad dressing on all the veggies; some even had none! Although the red onions tasted all right, they are certainly not very appealing to eat in chunks when they are dry! My potato was also not cooked properly or evenly; part of it tasted somewhat raw.

I was very disappointed...

I love Greek food, and usually love OPA! But this location at Bower Mall scares me and i will never eat here. Every time i visit Bower Mall and go into the bathroom beside the food court I always watch OPA employees use the bathroom and NEVER wash their hands afterwards. Extremely disgusting and a poor reflection of OPA. If you are handling food you should AWAYS wash ur hands after the bathroom. I’ve seen this happen way too many times. Unacceptable. This location needs to do better. Wash ur...