Subway — Restaurant in Regina

Atmosphere this time was not great as the server must have been having a bad day. She wasn't rude, but she definitely wasn't friendly. She was so negative sounding and unwilling to alter some of the dishes at all. I asked for banana peppers also with the nachos to which she replied that if she did that, she would be fired. Then I asked for more than 3 jalapeño slices to which I was also told she would be fired if she altered the recipe at all. I was told 5 times during our time there that she would be fired for giving too much onion, pickle or altering contents of menu items with different veggies. It wasn't like I was asking for free bacon or free double meat or anything. These are veggies that at other locations are not a big issue to add or subtract them to a sub or menu item. I was also told I couldn't subtract lettuce from my Nachos. Ridiculous, I thought the food items were my way ot theirs. Won't go back here right away for anything other than their cookies which are always great. I give them a D+ for an overall grade or a...

I’m writing to express my frustration regarding a terrible experience at your 2006 Park Street, Regina location.

On July 3 2025Thursday, I received an extremely dry and tasteless sandwich. When I called the store, Supervisor Utpal Prajapati argued instead of helping and then hung up on me. He did not apologize or offer a solution. When I called back, no one answered, and I received no follow-up.

I visited the store in person at 2:10 PM on July 3. Utpal offered a refund but treated me with disrespect, as though my complaint was a burden. He showed no concern that I had missed lunch — and as a diabetic, I couldn’t take my medication without eating. This added to my distress.

Only after repeated requests did he provide his and the owner’s name. His lack of professionalism and empathy was shocking.

This entire experience has been extremely upsetting. I hope Subway will address this behavior to ensure others are not treated...

I have order this sub online but when i reached it was not ready and secondly i have wrote in instructions about how the sauces to add in the sub i have written that it should be in zig zag style but the boy didn’t read the instructions and was doing in his own way and i told him to do it this way then also he refused to do so and i asked to add more crispy onions in that then also he refused to do so this is very wrong we can make our sub in our style as per our choices but he was not listening at all it was very bad experience from this store and this is not the first time i am really very upset from subway and i will not eat there anymore and i will not recommend to eat anyone...