I recently had the pleasure of visiting Cotti Coffee at Hillcrest Mall, and I can confidently say it was a fantastic experience! As someone who frequently passes by their Yonge & Dundas Square location while attending school downtown, I was excited to finally try this popular coffee spot. I’ve always wanted to visit but hesitated for some reason. Luckily, during my Winter Break, I discovered that Cotti Coffee had opened at Hillcrest Mall, and I couldn’t resist treating myself for the New Year.

Upon arrival, I noticed a huge line of eager customers, which piqued my curiosity about what all the fuss was about. They were running an incredible grand opening promotion featuring selected drinks for just $1+, including an Americano and a hot chocolate for $1.50 (though the latter was unfortunately sold out). Additionally, there was a 20% discount on all other drinks, like their matcha, which made the experience even more enticing.

One common misconception I encountered was that you have to order through the app to take advantage of the $1 drinks. However, that’s not the case! You can order in-store without any issues. If you’re a new customer looking to try a more upscale drink, you can order through the app for just $0.99 and receive four coupons, which is an excellent incentive to explore their menu.

The wait time was surprisingly reasonable; I only waited about 10-15 minutes, which I found quite acceptable given the grand opening buzz. I know some reviews mentioned challenges with the mobile ordering app, but I believe it’s important to be patient and understanding, especially since they had just opened and were likely facing an influx of orders. The staff was busy but worked diligently to serve everyone, and their positive attitude made a noticeable difference.

I decided to try the iced matcha latte with less ice, regular sugar, and regular milk. As someone who frequently visits Starbucks and other high-priced cafes downtown, I was genuinely impressed! The matcha was rich and flavorful, and the balance of sweetness was just perfect. It was a refreshing treat that exceeded my expectations.

Overall, my experience at Cotti Coffee Hillcrest Mall was exceptional. The combination of great promotions, friendly staff, and delicious drinks makes it a must-visit for anyone in the area. I can’t wait to return and explore more of their menu! 🥰 ☕️🍵