Pizza Nova — Restaurant in Richmond Hill

I order over the phone for 1 large Pizza and 1 Coke. I arrive to pick it up and I see my food is in the oven, as I am about to pay I tell the guy lets forget the coke. He said he can't change it and I have to pay for it. As he right in front of me not putting all the orders in the system. I said to him let me call head office and he said I fixed it. Very rude, ask yourself this question. If this person can be so rude over a coke, imagine what they do with their food as far as washing hands and being clean. This store is 1 min away from me now.I am forced to go to another location. I put this review on everything I love. Honest and...

It’s very worst place to get pizza I ordered pizza one piece chicken on one slide one broccoli on few slides one piece onion on some of them ..I went into store I ordered they didn’t ask me about dipping I thought it comes with it at the end they give me when I pick up that time the guy he was so rude ..and insulting the customer very badly ....prefer to go somewhere else rather than bad quality and bad behaviour.very poor quality and very bad customer service ...pizza is still with me but I am avoiding to go in and tell them I just ignore bad people ...very bad service I feel if I should get chance to talk to...

Ordered Mediterranean pizza. Too salty. The olives used were canned, and you can tell that because the olives themselves were extra salty. Combine that with the salt in cheese made it too difficult to eat. Dough doesn't feel fresh and tastes processed like dominos and pizza hut. Sun dried tomatoes tasted as if they were sick. They forgot to add basil leaves even when i aksed them over the phone and they took it down on their notes. Pizza nova is the same as dominoes and pizza hut, so dont expect freshness or authenticity. I wonder how these chains survive, their food tastes like its made in factories for...