Gordon Ramsay Steak Vancouver — Restaurant in Richmond

I was not going to write a review, so I did not take pictures.

Gordon Ramsay should be ashamed of the treatment we received and the food that was served.

Saturday night I went to the River Rock with a dear elderly friend of mine who has been though various medical treatments that have left him hard of hearing, aged, and dealing with memory loss.

We sat outside the Gordon Ramsay Steak Vancouver on a bench and watched the activities in the lounge. There were over 5 attendants at the intake kiosk and many more standing in the background doing nothing but standing. The lounge by the bar was 90% empty with seating for at least 50 people. My friend decided he wanted to try a Gordon Ramsay steak, and we asked for a table.

The hostess, surrounded by 4 attendants punched away at her computer then said, "we have a table but you will have to go back and wait for 10 minutes." So we sat back down on the bench. 10 minutes later another host arrived and took us down a long hall into what I'm guessing is a dining area. This area was beside the open kitchen, extremely loud from the kitchen banging, customer chatter, and music. The area was also empty with about 80% seating left for another 40-50 guests. The host asked us to sit at a table in middle of the room. I pointed at the tables on the side and asked about them. He said "they were reserved."

I then ask if we could be seated in the lounge where we came from as it was way more quiet and my friend was hard of hearing. He said he would have to take us back out to the front and check. As we discussed how much quieter it was in the lounge area he made us go back to the original hostess and tell her what we wanted. I explained that my friend was hard of hearing and we wanted to have a nice dinner and talk. I pointed to the tables on the edge of the lounge, one by one saying that one? that one? or how about that one? They said "no" to all my requests.

They took us to the middle of the room and tried to seat us under the wooden archway with speakers blaring music straight down at us. When I explained that the speakers were extra loud at that spot because of the archway and the downward facing projection, one of the hosts started telling me ALL the speakers were loud and there were speakers everywhere. I did not respond to him because his comments made him sound like he had no idea about sound and hearing.

For the next while it was like a game of "how long can we make you feel like you are nobody?" Not one table that I pointed to would they agree to let us sit at. There was some serious oppositional defiance going on. I played along and pretended to be stupid, but it was clear they had no intention of giving us a seat we wanted, nor were they going to give us a good reason why.

Eventually THEY pointed to some high tables in the corner where it would be quieter. I asked my friend if he was ok sitting up on stools and he agreed to it.

Someone who looked like a manager came over and seemed to think he had to check on us. He commented that "we had the best seat in the house." Ha ha. Yeah right. I played the game and smiled. We then got our server who did a great job and none of what happened to us was his fault.

We ordered a 8oz steak with side of 2 prawns, salad with a side of 2 scallops, fries, glass of wine, béarnaise side sauce, and glass of beer.

The wine and scallops were amazing, but the rest was mediocre. The steak was done right for medium rare, but was very salty and had no sauce, drizzle, garnish - nothing - just a piece of meat in the middle of the plate and nothing else. My salad was a romaine heart chopped up (mostly white and no greens) with some blue cheese sauce 2 soft round things and some tiny pieces of maybe bacon bits. It was boring and bland.

By this time I realize we are not going to get anything gourmet. Even the tiny complimentary hors d'oeuvres they served us felt like they had been sitting in a fridge getting soft.

This place is a waste of time and money. The hosting is horrible and the food is not served looking like any of the photos on...

Dining with 3 people and to celebrate my birthday, we decided to try the newly opened Gordon Ramsay Steak located inside River Rock Casino. With high expectations for both quality and presentation, we explored a variety of dishes across the menu. Here’s a breakdown of the experience:

Tomahawk Steak Cooked to a perfect rare, the tomahawk was a highlight of the evening. The crust was beautifully caramelized, locking in the rich juices of the beef, while the interior remained exceptionally tender and flavorful. This was a superbly executed steak — undoubtedly one of the finest tomahawk cuts I’ve had. Rating: 10/10

Wild Mushroom Risotto with Scallops This dish offered a satisfying balance of texture and taste. The risotto was luxuriously creamy with a robust mushroom profile, while the scallops were seared to golden perfection — delicately crisp on the outside and sweetly tender inside. A well-rounded and enjoyable plate. Rating: 9/10

Miyazaki A5 Wagyu (6 oz, Medium Rare) with Wild Roasted Mushrooms As expected, the Miyazaki wagyu delivered an exceptionally rich, buttery mouthfeel. Each bite melted on the tongue, enhanced by subtle seasoning that allowed the natural umami to shine. The wild roasted mushrooms paired seamlessly, adding earthy complexity. Rating: 10/10

Grand Plateau This seafood tower presented a good assortment: king crab legs, lobster, shrimp cocktail, oysters cruda, and tartare. While everything was fresh and nicely plated, the overall impression felt a touch uninspired. The seafood tower was enjoyable but didn’t leave a lasting impression. Rating: 7/10

Miso-Glazed Sablefish Paired with Napa cabbage, bok choy, and shimeji mushrooms, this dish was visually appealing and well-cooked — the fish was moist and delicate. However, the miso glaze lacked depth, resulting in a somewhat bland flavor profile. A missed opportunity for a more impactful dish. Rating: 6/10

Celery Root Soup with Pine Nut Gremolata and Herb Oil This soup was warm and comforting, with a subtle earthiness from the celery root. The pine nut gremolata added a touch of texture and freshness, though the overall flavor was mild and not particularly memorable. Rating: 7/10

Warm Bread and Spread A simple yet surprisingly delightful offering. The bread was served warm and pillowy-soft, paired with a spread that complemented its fresh-baked flavor. A comforting start to the meal. Rating: 9/10

Desserts • Black Forest Trifle Unfortunately, this dessert did not meet expectations. It was overwhelmingly sweet, with an excessive amount of icing that masked the traditional flavors of the Black Forest. The execution felt heavy-handed. Rating: 2/10 • Sticky Toffee Pudding Rich, warm, and indulgent — this dessert was a strong note to end on. The pudding was moist, with just the right amount of toffee sauce to balance the sweetness. A classic done well. Rating: 8/10

Ambiance The restaurant is spacious, modern, and impeccably clean. The seating is comfortable, and the overall atmosphere is inviting, though not particularly distinctive. Rating: 8/10

Service Service was prompt and attentive. Our server offered helpful menu suggestions and ensured dishes arrived in a timely manner. That said, the interaction felt slightly forced and overly sales-driven, particularly when pushing for drink orders. Rating: 7/10

Price While the food was generally well-prepared and of high quality, the pricing felt steep. It’s clear that part of the cost is attributed to the brand name, which is understandable, but it may not offer the best value across all items.

Final Verdict Gordon Ramsay Steak offers a refined setting and some truly outstanding dishes — particularly the tomahawk steak, Miyazaki wagyu, and wild mushroom risotto. However, the experience is uneven, with several items falling short of expectations, especially when considering the premium pricing. It’s a worthwhile visit for steak enthusiasts, but those seeking consistency across the menu may find it...

Another Kitchen Nightmare at Ramsay’s…

I have been looking forward to this place opening and giving it a try especially my experience at Ramsay’s burger joint was as exciting as drinking a can of flat cola.

Arrived and greeted by the hostesses, verified the reservation (reservation is recommended) and led us to our table in the bar/ lounge area, but seated literally right at the first table up front, behind the hostesses. There were other tables available, brilliant minds at work! (the bar/ lounge area right up front and the dining area at the backside).

Anyways, here were the food I ordered;

Gougere. Little complimentary bites for dining guests. It was okay. British stout onion soup. It had a generous portion of short ribs but was more like a beef stew than soup, the cheese was nice. However, I personally prefer the traditional French onion soup more. Celery root soup. Surprisingly it was quite good with a nice light subtle taste. Grand Plateau. Well lets say there’s nothing grand about this besides the price; out of oysters so replaced with 4 prawns, no whole lobster so replaced with 2 chick lobster tails in halves, king crab LEGS meant a king crab leg in halves (LOL). The hamachi crudo was okay but as for the tuna tartare?? Was I supposed to order some bread or bring my own taro chips for it? This Grand Plateau ($249) is consisted of the the Petite Plateau for $64 and for an additional $185 you get “A” king crab leg in halves and some kind of Canadian lobster; maybe a whole lobster or maybe a couple of chick lobster tails. I tried many seafood towers and by far this one failed miserably for its price and what comes with it. Roasted beef Wellington (for2). The front 2 pieces were medium rare and nice but the last 2 pieces were a bit overcooked, medium. Can’t fail them signature dishes Chefs!!!

The front of the restaurant (bar/ lounge) was nothing spectacular; just a typical bar/ lounge vibe and didn’t have that fine feel.

As for the food, they certainly failed at many levels and expectations. The seafood tower was a disaster especially 1/2 of the items were a bad replacement. I am still trying to figure out the $185 for 2 chick lobster tails and 1 king crab leg in halves, hmmm.. huh?… huh!

As for the beef Wellington, one of the signature dish, half of it was overcooked. It’s a signature dish and plus you as chefs get to cut them to see if it was up to standard before serving it. What were you guys in the kitchen hoping for? As for the 2 side dishes… no comment!

The service was okay, still have a little to learn along the way. The manager did took the seafood tower (Grand plateau) off the bill, I didn’t know that until the bill came but I told the waiter that it’s okay I’ll pay for it. I only wanted to express my concern not asking for free food. He said he’ll talk to the manager and came back with the full amount bill added back on (1st restaurant in my experience to add back what’s taken off.. lol). I would say rookie move by the waiter or manager or both?? For all those who read my reviews, any food items taken off due to mistakes, I always pay back in full along with the tips. P.S. never add back what’s taken off, it’s not about the money, it’s a sign of sincere gesture and respect even if a customer insist on paying for it. Nevertheless, I paid in full plus 20% tip.

Overall, I was hoping for a better experience here than I had at the Ramsay’s burger joint especially this place was supposed to be luxurious fine dining according to its mission statement, “Unforgettable Cuisine”. I bet Ramsay wanted me to forget this experience then remembering it because it belongs to another episode of his Kitchen Nightmare show. Fine dining is not just about the food but the...