Booster Juice — Restaurant in Saskatoon

I hate giving bad reviews but this one unfortunately deserves it. Me and my daughter are dairy free/have a dairy allergy. I specifically ordered the smoothie that is dairy free. When I got the smoothie I double checked with the employee that it was dairy free (obviously over kill, I thought, but my baby has an severe allergy so didn’t want to risk it at all). The employee said no. So I started drinking the smoothie and it tasted different so I went back to the counter and asked the other employee to confirm it was dairy free and she briskly said “no no no”. Well, about 10 mins later they come up to me and said they made the smoothie wrong and were sorry but made me a new one. My husband was with me and asked if the original we were given had dairy and they said no the recipe doesn’t but they put yogurt in it…they went back and forth and long story short (like pulling teeth) they admitted there was dairy in my drink even though they had already told me multiple times it didn’t..I had to go to the public washroom and force myself to throw up. When we asked what could be done they said they’d give a refund. Ok..a refund (I get it, what CAN be done at this point) but really?? This is a serious issue. Especially for my poor baby.

Anyway. We spoke with the manager who didn’t have much to say either, other than it’s “not SUPPOSED to have dairy” I write this to hopefully help someone out who might have an allergy of some sort. This restaurant is not a safe place to go for people...

Grace is the employee refused to take my daughters order even when told by the coworker. She was too busy preparing to close as taking orders is not important. She stood onto the food prep counter with her dirty crocs pouring soapy water in the juicer and continued to laugh when her co worker told her she's not supposed to do it that way. Didn't know how to make a smoothie properly it was basically blended fruit and wasted lots of fruit only to mess it up. She looked mad when I told my daughter she doesn't know how to make your smoothie. Rude child needs to mature before getting a job. Other booster juices in the city are better than this one, avoid this one unless you like your orders wrong which have happened...

Usually go here, usually ok but have noticed the Staff complaining about it being busy lately. Yes I understand it's busy but if you'd prefer me not to support you than I don't have to. Today Sept 2nd, 2022 at 12:26 I waited in line behind some students, watched this student (who were friends with the people in line, because they all brought it up) go in and make her own drink, distract the workers, take two protein balls out WITH HER BARE HANDS, and walk out. I continued to wait 10 minutes and there was still another order to take infront of me so I decided to go...