Panago Pizza — Restaurant in Saskatoon

I used to love ordering from here because they had so many options and offered a dairy free cheese option. They are one of the few places that offer this as an option in the city for a reasonable price, which is nice because I can't have dairy.

The last two times I ordered the pizza had regular cheese underneath the non-dairy cheese. The first time I figured it was an accident and figured I'd eat it anyways, this led to an uncomfortable situation to say the least. The second time I decided to call and see what they could do about it and they offered to replace the pizza at no cost.

Except I waited for nearly 2 hours and never heard back or received the replacement. During that time someone from the store called my wife while she was at work (the phone number tied to our account was my wife's) and very rudely told her that he personally made the pizza and there was no cheese in it.

There was a lot of cheese on it though, at this point I felt as though it was done on purpose as it also seemed like they may have been trying to hide the cheese under the other toppings.

I decided to call and cancel the order because I had given up on receiving the replacement and made something else and complained about offensive use of our personal information by an employ. They refused a refund and transferred me to customer service immediately and offered to give a credit for the amount of the pizza and would not comment in the treatment we had received from the employee who called to...

We recently ordered with Panago Pizza over the phone for pick up at the Diefenbaker location in Saskatoon. They, however, accidentally placed our order at a different store. We had got there hoping to pick it up and leave right away because we are out in Biggar, Saskatchewan. We were disappointed but Sonia, from the Diefenbaker location, made everything right. She first apologized for the error that Panago had made over the phone—even though neither her or her store was at fault for that error. She also gave us a $5 off coupon and made the best pizza we have ever gotten from Panago. We will always use the Diefenbaker location whenever we go through Panago because of her excellent...

We ordered a small Panago Classic, a small BBQ Bacon chicken, and both tasted quite fresh! I just wish they had more sauce on them because they were quite dry. We also ordered 16 pieces of honey garlic wings. I don't recommend the wings. There was hardly any honey garlic sauce on them, and they were very fatty. I tried eating 2 and gave up trying to find a good one... I hate chicken fat. My significant other said they had no taste at all, and they were fatty and it was like they had been boiled. But he'd go back for the pizza This was our first time here, and the service was quick &...