AWESOME COFFEE & GOOD !! CUSTOMER SERVICE: Beyond excelent !!! Jay and Madison welcomed me with a big smile and you can feel their amazing positive energy; atmosphere and you can tell they love what they do !! Employees like them are hard to find; so I hope you value them and realize how blessed you are !! (When you go to "other coffee places" ... you usually don't feel this ... If you really observe; employees look sad; disappointed and want to leave their jobs. They are not appreciated .They have a "big turn around" of Employees).... THANK YOU !!!!! AWESOME ...
   Read moreMy sister and I ordered 2 iced mochas...we beat a rush and waited 15mins for our drinks while everyone else who came in after us was served thier hot drinks. When inquiring about our seemingly missed order the barista didnt offer an apology or explaination, she just mumbled something under her breath and continued making other drinks. We ended up requesting a refund and after explaining what happened, still did not get an apology. The barista making drinks stated that she never received the order from the girl at the til. Never coming back, worst...
   Read moreI had a really frustrating experience at Starbucks. I simply wanted to exchange a $10 bill, but the barista told me I had to place an order first. So, I did, but then she told me I couldnât get the change because I paid for my order with a debit card. I had cash on hand to exchange, but she said that wasn't possible, which made no sense to me. This wasted my time, and I ended up missing my bus. The lack of clear communication and the inconvenience was really...
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