Sagar Indian Cuisine Smiths Falls — Restaurant in Smiths Falls

EDIT: the Owner replies and says I review negatively everywhere. Yet again, he failed to address the issues and refuses to take accountability of the REAL issues (gaslighting). Actually, I've given MANY businesses great reviews, even locally (Boston Pizza, My Place, Boomtown, Yukihana Sushi, King Star) and I always give the chance by a phone call or conversation with Owner to remedy any issue before I do review less than great. I'm fair. Unlike him..arguing about 6 pieces of chicken, which was not the issue in the first place. He didn't earn a good review based on his poor behaviour (now twice) more than the food. He didnt want to listen or hear me out when I called to discuss so the review is most accurate.

Interesting to note the meals in other photos show they come with rice. I ordered 2 butter chicken and some Naan and it came to $60 for just sauce, 6 pieces of chicken and some limp naan which looked like it sat around all day. No rice. I will drive to Barrhaven where I get butter chicken with at LEAST 10 pieces of chicken, rice and one complimentary round of Naan for 4 people and its $100 ($25 a person). Enough to take home! Here I paid $30 each for less food. Called Sagar, guy puts me on hold then argues about how many pieces of chicken he gave me. Not the point of my call. See the other pictures in reviews. Rice served....

I have eaten at the Carleton Place location on many occasions and really enjoyed the food, so we decided to take a trip to the Smiths Falls location, we were quite disappointed. The location of the establishment is fine with good parking availability but the restaurant itself is lit inside with stark white lights so there is no ambiance, there are fake flowers all about the place and cheap looking dishes (ashtrays?) on the tables and no background music playing. People arriving for take out food are standing right next to the table while you eat, this also ruins the atmosphere. Staff friendly our waitress was lovely. Listening to cooks yelling in the back, not. We ate our starter at the table but decided to take our main course home so that we could have some wine, (no alcohol is served) once we got home to eat, we found the food very salty! Very...

We ordered the chicken tikka masala and butter chicken lunch combos which were a pretty good price for all that’s included (curry, rice, naan, dal makhani, tiny salad, and a piece of gulab jamun), and an order of samosas. Unfortunately the curry itself was pretty thick and gummy like another old review mentions, for both meals. The flavor was also a bit lacking. The butter chicken just kind of tasted like tomato soup (granted, the spice level was mild). The chicken in the curry tasted good. The dal makhani and chickpea curry were nice. The samosas were alright, less flavorful than the ones I usually have at home in MI and oddly moist inside. My naan was a little undercooked as well. Overall I wish it was more flavorful and the sauces were smoother. It wasn’t bad food but it definitely didn’t meet my expectations given all the...