What makes a place special is the people. The people at Free Bird and the Executive Suites are absolutely top notch. We hosted our destination wedding here on Sunday July 23, 2023 and could not be happier!
I cannot express the level of gratitude we have for the entire team for making our wedding day absolutely seamless and carefree. It truly could not have gone better.
Everyone was laid back but yet on the ball - suiting our vibe perfectly. The food was excellent, views from the patio unmatched, and service amazing.
Frankie - Event Planner - was always communicative in the months leading up to the wedding. Thoughtful, flexible, responded to my emails within a day and often reached out proactively. On the day of the wedding, she pulled through even further. Everything was seamless and Frankie was the glue.
Ivana - Leading up to the wedding, Ivana put any concerns we had at ease. Originally we had booked Norman Rudy’s so with the restaurant changeover we were a touch nervous, but as soon as we had a video call with Ivana and Frankie we knew we were in good hands and things would be excellent no matter what.
Lina and the front desk team - so so so nice. Always greeted with a smile, made to feel special, and super flexible.
Jeff - Free Bird Manager - always on his feet and making sure everything was going smoothly. Super dependable and adaptable.
Dani, Emma, Steph - Servers - everyone commented on how awesome the servers were. There when we needed them, always smiling. Positive interactions all around.
Matt & Isaac - Bartenders - starting the night off mixing up some of the best Caesar’s we’ve had, then rolling with the punches and whatever we requested. Fun guys and helpful… helping us to figure out the sound system, etc.
Max - Support - Everything was super smooth and the behind the scenes staff are such a big part of that!
Again, I can’t express enough how grateful we are. The day was super smooth and stress-free for us, and so many guests commented on how amazing the location, food, and service was. Thanks again! We will be back on anniversary...
Read moreHands down the worst breakfast I’ve ever received. It was us and two other tables at 8:45am. I watched the bartender remove plates from the other table, which still had 75% of the food.
My partner and I ordered “the usuals”, hers gluten free due to allergy. They brought out her food and told me the cook made a mistake and my food was currently being cooked. We waited approximately 6 minutes for mine to arrive, during that time I tried my partners eggs and they tasted like rehydrated powdered eggs that used a mixture of 90% water to 10% cream. I’ve never had eggs with this texture.
My food came and my eggs tasted like they had poured too much of the water mixture. Our bacon was discoloured and extremely soft, my “toast” felt like it was popped in the oven for 10 seconds and served due to misreading the chit. The bartender didn’t even quality check us at this point and 5 minutes later I had to interrupt what looked like a personal phone call to tell her we weren’t going to continue eating this food. The bartender looked unsurprised and just took the food and declined my offer to pay for the coffee and that was the end of our experience.
Was quite disappointed as we were both very hungry after checking in late last night at the hotel due to our apartment flooding and mold developing. Unsure if we will be coming back to try...
Read moreWent for a friend's birthday. The staff were friendly, and numerous, but despite that service was slow. Once our orders were taken I was able to take in the quite minimal changes to the place from the old branding, and the place is fine. The food and drinks however were not.
Firstly the bourbon iced tea tasted less like tea and more like swigging straight from a bottle of not at all top shelf bourbon. It was unpleasant enough that it got sent back as nobody at the table found it enjoyable. I ended up with a friend's long island which was strangely missing the cola but which I didn't hate as much as he did.
With regards to the food, the fish and chips were not only wildly overpriced for the serving you get, but the batter was also unpleasantly claggy, as well as being under seasoned. The coleslaw was similarly bland and disappointing, and the tartare sauce had an odd flavour and texture. The only thing on the plate that wasn't a let down was the chips, but as those are pretty hard to stuff up you'd hope so.
Overall, a serious letdown, and for the price point I strongly recommend against it. There are far better and cheaper options in town. Perhaps it will improve with time, but for a chain location and one that has been open a month, I do not hold...
Read more