Popped in to grab a bite and was rubbed the wrong way when the two girls standing at the front had a full blown conversation about her pink water bottle and straw before acknowledging my presence or saying hello. I ask if there’s a wait for takeout because the website said there was a 40 min wait for online orders and she turns to the kitchen gesturing that there are no tickets in the window so OBVIOUSLY there can’t be a wait. Then I pay and go and come back and my food is literally right beside them on a rack and they just point to it and go “it’s right there” and then go back to their conversation and say nothing else. Went to my boyfriend in the car and was actually baffled by their customer service. It really was so bad. I don’t know their names but it was the girl with the pink water bottle, and another girl with dirty blonde...
Read moreFirst time this happened but would want to leave a feed back for improvement opportunities:
We're a party of 2 and ordered the exact same food. One of the two orders arrived, fast forward to approx. 15mins, the second one still hasn't arrived.
Apparently, the food was mistakenly given to an online order pick up.
The waiting wouldn't have been an issue if someone just approached our table and explained that the food would be a tad late and this is what happened, but nobody did that.
They had like about 8 ppl on the shift at the time, and it wasn't the busiest of times.
Good food value as usual, but experience could have...
Read moreThe sushi was very good, flavourful, and prepared quickly. Jacquie and I had a variety of sushi all of which were a delight for the palate.We started off with a good size miso soup that was totally enjoyable and at the right temperature. Complimentary tea is a nice touch and it's self serve from a large dispenser. I find it a little pricey however, so we only go when we're craving sushi. The service is good and we are always greeted with a smile. They are busy with a continuous flow of take-out orders and sit down customers, which tends to mean that they are good at what they do! We like it and we are convinced you...
Read more