COBS Bread — Restaurant in St. Albert

I haven't been in Cobb's Bakery in St Albert since b4 Christmas 2020 and the scones were excellent...large...and frosted to perfection...but when i was just in there today ... the young people running it wasn't serving me in a timely manner... the girl that was out ftont told me she'd be with me in a minute....then started making scones.... the nice gentleman that was baking had to come out front after 5 minutes had passed to serve me after i told her i had to get back to work.... so if that wasn't bad enough he put 8 tiny scones in one small box...I asked him if he had a larger box and he did not respond....but put them standing up in the box... i told him it was a gift but that didn't matter....it looked terrible to be given as a gift....also the scones are 1/2 the size they used to be and looked dried out.... i couldn't give them as a gift so when i went thru tim hortons i threw them out.... never again will i go to Cobb's Bakery in St. Albert...sad...cuz it used to be the best...

(Before anyone gets all whiney saying, "i thought everything was donated that didn't sell".) - (There are exceptions because of food safety. Sometimes there are dairy and other ingredients that have to be thrown away and that is not to be wasteful, its so people don't get sick and hold cobs liable. I consumed at my own risk. Just an FYI)

When i was homeless, the stuff they throw in the dumpster at the end of the day probably kept me alive. You have no idea how much getting cinnamon buns out the dumpster brightened up many days where i felt like giving up. I appreciate it more than you guys know. I will be forever grateful. You guys make the best cinnamon rolls that ive ever had in my entire life, even if they were garbage. To me, they were heaven, and gave me hope...

Edit (Update): Was followed up by management and they handled it from top to bottom perfectly. I cannot leave a bad review as I don’t believe a mistake or a worker is the fault of the brand, and by following up and trying to rectify the issue is more then fair.

Very disappointed, ordered sourdough buns that were rock hard, incredibly difficult to chew. I was in a rush home to use them for my steak sandwiches, which is when I noticed how bad they were. I called Gateway Village think yah no problem they’ll understand, no, I got scoffed at being told that’s what sourdough is, no, no it’s not how rude I’ve made sourdough my whole life it’s never been anything like that. Terrible experience! Terrible...