Kwong Chow Restaurant — Restaurant in St. Catharines

I used to go here a lot and order their specials! Now I call to order, the same way I used to and they charge me extra.

I would get, sweet and sour chicken with the sweet and sour sauce on the side instead of ontop of it, and whatever side I selected (depending on the combo)

Now, I'm being told it's 1.00 extra for it on the side.

I went very slow to confirm that even if I do not want the sauce ON the chicken, just on the side [ not asking for extra, just asking for it on the side ] that it is extra? I was told "Yes"

I asked, so if I get it ontop of the chicken, it is not extra. But if I get it on the side instead of ontop of the chicken, it is extra? I was told "Yes"

I wanted to try to be clear because sometimes there is a communication barrier, this extra charge is...

Authentically Chinese. So much so that I don't think I'd like to come back.

The restaurant itself is very messy. It's styled like an average low-income apartment in Hong Kong, which isn't a good thing. The wallpaper's peeling off in places, or held together with duct tape. Tables are old and low quality. And the washrooms remind me of the good old motherland the most, being filthy and whatnot.

The food isn't half bad for average Chinese-Canadian fare. It's reasonably priced, and doesn't take too long to get to the table. The Curry Chicken didn't leave me with a good feeling afterwards, and it tasted kind of cheap.

I wouldn't tell you to avoid...

Pro: Super cheap! Even gave me 10 dollars off since I ordered for 8 people!

Cons: You can tell why. The broccoli tasted like someone was smoking while they made it. The "chicken fried rice" was more plain steamed rice with a dash of soy sauce and an occasional piece of chicken than anything else. The sweet and sour chicken was very... greasy? Best word I can think of for it, very over cooked. It took about an hour and a half to get here which isn't the worst but the quailty was just not worth it, even for...